About Mr. Rooter Plumbing of Sonoma County
Mr. Rooter Plumbing of Sonoma County provides a wide range of residential and commercial plumbing services, such as drain cleaning, water line repair, and emergency plumbing. Customers highlight the company's quick response times, with plumbers arriving promptly to handle urgent issues. The company focuses on transparency and customer satisfaction, with technicians described as knowledgeable, personable, and dedicated to finding solutions. Mr. Rooter Plumbing's flat-rate pricing and Neighborly Done Right Promise ensure transparency and peace of mind for customers. Customers consistently praise the company's excellent customer service and responsiveness. One reviewer stated that Mr. Rooter is their go-to plumbing company for years, while another mentioned a previous negative experience that was resolved quickly and effectively. A customer needing emergency plumbing on New Year's Day was impressed with both the prompt response time and the professionalism of the technician. Recently, Chris and Julius received commendation for going above and beyond while fixing a neighbor's plumbing and also assisting a low-income family. Another tech, Alex, was recognized for his calm demeanor and efficiency in resolving a gas leak. A customer appreciated Alex's clean work but felt the assessment price was high. Lastly, a reviewer noted a clogged shower drain was cleared in just 30 minutes, praising the technician for a job well done.
David was awesome, super personable as he provided and explained the different options available to fix our problem. He was prompt and courteous. We’ve used this company a few times and will continue to do so.
I had a major leak under the slab of my home. I needed a leak detector. Mr. Rooter responded promptly, were friendly, helpful, and thoughtful. They did amazing work to find and fix my major leak. Carl and Alex located the exact spot under my kitchen floor. The second team led by Geto drilled and fixed the leaking pipe and refilled the hole. They even replaced and glued the flooring and cleaned up after themselves. The quality of their work is a 10+. Another plus is the communication through texts and emails throughout to keep you informed.The next day the town incorrectly told me I still had a leak so I called Mr. Rooter. Within a half hour Carl and Alex were here to...read full review
Excellent service, quick to come out and resolve our issue. Carl & Erick were great.