About Moore Home Heating Cooling & Plumbing Services
Moore Home Services is known for providing high-quality, energy-efficient heating and air conditioning systems, along with excellent customer service. As a local, family-owned company with over 100 years of HVAC leadership experience, they service all makes and models and offer a 12-month satisfaction guarantee with a lifetime guarantee on workmanship. Their technicians are described as efficient, fast, and professional, keeping customers informed of project progress and troubleshooting any issues that arise. The ease of scheduling appointments and receiving reminders is appreciated by customers, as well as the politeness and professionalism of the technicians. One technician inspected and cleaned a heat pump condenser unit, showing knowledge and efficiency. Another technician was praised for his outstanding service and willingness to answer questions. Customers have expressed satisfaction with the thoroughness and promptness of the service provided. Recently, three technicians performed tune-ups and repairs, going the extra mile to ensure everything was at its best. Fernando arrived for an annual plumbing inspection, arriving on time, being polite, and demonstrating great knowledge. Overall, Moore Home Services is commended for their professionalism, efficiency, and quality of service, making them a reliable choice for HVAC needs.
I usually love these guys. But our recent experience left a bad taste in my mouth. Our water heater (haven't had it for 6 years yet) threw a code and stopped working. Had a fellow out to look at it. He, basically, turned it off and on again, told my husband it would probably only last for a few showers and pushed him to replace it for close to $5k. The attempt at upselling was distasteful.
We recently had visits from three Moore technicians (TD, Emanuel, and Yovani) for tune-ups and repairs. They are the best! These techs know what they're doing and go the extra mile or two in order to make sure everything is at its best. Great job!
Fernando arrived to perform our annual plumbing inspection. He was on time, polite & had a great attitude and knowledge of the job. Had a good experience and he was a great person to talk to.