Jacob S. provided excellent customer service. He was very friendly and knowledgeable, listened to my requests, and assured me he would complete them. He was thorough in completing my AC Tune-Up and kindly washed one of my air filters and replaced the second. Jacob also noticed additional issues that needed attention right away; one required an appointment that he set up. I am confident my AC will last longer because of Jacob’s attention to detail. I will request Jacob for any future tune-ups based on my overall positive customer experience with him.
About Moore Home Heating Cooling & Plumbing Services
Moore Home Services is known for providing high-quality, energy-efficient heating and air conditioning systems, along with excellent customer service. As a local, family-owned company with over 100 years of HVAC leadership experience, they service all makes and models and offer a 12-month satisfaction guarantee with a lifetime guarantee on workmanship.
Their technicians are described as efficient, fast, and professional, keeping customers informed of project progress and troubleshooting any issues that arise. The ease of scheduling appointments and receiving reminders is appreciated by customers, as well as the politeness and professionalism of the technicians. One technician inspected and cleaned a heat pump condenser unit, showing knowledge and efficiency. Another technician was praised for his outstanding service and willingness to answer questions.
Customers have expressed satisfaction with the thoroughness and promptness of the service provided. Recently, three technicians performed tune-ups and repairs, going the extra mile to ensure everything was at its best. Fernando arrived for an annual plumbing inspection, arriving on time, being polite, and demonstrating great knowledge. Overall, Moore Home Services is commended for their professionalism, efficiency, and quality of service, making them a reliable choice for HVAC needs.
Reviews
We’ve used Moore Home Services for years. The technicians are professional and thorough. We usually get the same people which shows they retain employees. We had a problem with our furnace and got same day service TODAY! Problem handled and we have a working unit.
Darien was professional, knowledgeable, efficient and respectful. He explained the processes and conditions of the necessary work. This was a pluming inspection. Some issues were noted so Darien brought in another person to discuss repairs, pricing and payment options. Darien went above and beyond with what was expected by moving some furniture around for me. He’s a diligent worker and great representative for the company.
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Hours
Good to know
- accepts credit cards
- verified license
Location
400 Tesconi Circle, Santa Rosa, CA 95401
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