JCPenney Optical

Aug 2023

Tracy was kind and helpful for me needing my glasses adjusted. If I didn't have health insurance for optical, I would definitely be going to Coddingtown JC Pennys optical department with Tracy.

Dec 2022

My glasses lens fell out on Thanksgiving. My wife had to drive to dinner. On the next day I went to Penny's in Santa Rosa. A lovely young lady named Joanna was getting ready to open. I was there a few minutes before they opened. She saw me sitting and asked if I needed help. She graciously offered fix them before 11am. I so appreciate her kindness. I have bought our glasses at JCP for many years. I will continue to do so. Thanks Joanna

Dec 2018

JC Penney Optical came to my help when my glasses broke and I needed an eye exam and glasses pronto. With their expansive hours, I was able to get the appointment quickly. The eye exam was thorough and professional.I was pleasantly surprised to find the kind of eye frames I had been looking for, which cannot be found at Costco: the most minimalistic titanium frames. And not only at a much better price than the overly delicate brand of frames that are handmade in Austria, but also sturdier yet very appealing. With the new High Definition lenses, which are fabulous!Their employee Bob went out of his way to quickly ship my new glasses to me, as I live almost 3 hours away....read full review