About Mark & Sons Plumbing Services LLC
Reviews for Mark & Sons Plumbing Services LLC
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Monday: ClosedTuesday: 6AM - 4PM
Wednesday: ClosedThursday: 6AM - 2PM
Friday: ClosedSaturday: ClosedSunday: Closed
Mark & Sons Plumbing Services LLC is a reliable plumbing company known for its prompt and professional service. Customers have praised the team for their quick responses and clear communication during various plumbing issues, including water line repairs, drain cleaning, and water heater installations. The technicians are experienced and work efficiently, ensuring that jobs are completed smoothly and without delays. Clients appreciate the fair pricing and the team's honesty, particularly when it comes to suggesting necessary services without upselling. The company has recently undergone new management, which has further enhanced its reputation for quality work. Customers have reported successful plumbing overhauls, including new pipe installations and water heater upgrades, all handled with professionalism and attention to detail. The team keeps the work area clean and provides thorough explanations throughout the process, making the experience stress-free for homeowners. With a strong commitment to customer satisfaction, Mark & Sons Plumbing Services LLC has become a trusted choice for both minor repairs and major plumbing projects in Santa Cruz. Overall, the combination of solid workmanship, good communication, and integrity makes this plumbing service a preferred option for anyone needing plumbing assistance.
I recently bought a home in Santa Cruz with an older septic system, and since sewer lines are now available in the neighborhood, I started looking into my plumbing options. I got several quotes for septic pumping, a full tank check, and connecting the home to the sewer line. Curtis took a lot of time to walk me through the pros and cons of each choice and gave me a clear ballpark estimate for the sewer hookup. He also explained some common ways septic pumping costs can get padded and helped me understand what regular maintenance should really look like. On top of that, we talked about the water heater, and he showed me how to figure out its age from the serial number and what plumbing warning signs to watch for if it starts to fail. I really appreciated how patient, honest, and informative he was. From the septic line and sewer connection to the pipes inside the house and any other plumbing needs, Curtis will be my first call.
I’ve hired this plumbing team several times for my rental property in Santa Cruz. They’ve handled everything from a leaking toilet shutoff valve and drain repairs to a full plumbing upgrade during a remodel. Service was always quick, with a fast response and the work usually finished within a day. Curtis was honest and easy to work with, and I was never pressured into extra plumbing work I didn’t need. When a larger repair came up, he helped keep the older system working a while longer at my request because a big replacement cost was not in the budget yet. That kind of practical, customer-first approach really stood out. I’ve also recommended them...read full review
They were great to work with. After another plumbing company dropped the ball and would not communicate about what was going on with my water heater, one call to company: Mark & Sons Plumbing Services Llc and i had someone on the way within a few hours. isaac showed up fast, explained the repair in simple terms, and got right to work. The whole visit felt organized and professional, and the crew handled the water heater service cleanly and efficiently. i really appreciated the quick response, the clear communication, and the above-and-beyond effort. it is rare to find a plumbing team that treats customers with respect and takes care of the problem without delay. i will...read full review