About Eco-Flow Plumbing Inc.
Eco-Flow Plumbing Inc. is a Santa Cruz-based plumbing company established in 2008. They specialize in a range of services, including drain cleaning, high-pressure water jetting, sewer repair, and water heater installation. The company prides itself on providing consistent service for both small and large jobs. Customers praise Eco-Flow for its team of courteous and knowledgeable plumbers. Reviewers highlight the professionalism and politeness of the plumbers, noting that they are prepared, thorough, and ensure all work is completed safely and correctly. Eco-Flow is also commended for its competitive pricing, responsiveness, and willingness to assist with permits and rebates. One customer appreciated their flexibility in working with them to replace their water heater with a desired model, while another lauded their expertise in handling a complex faucet replacement. Recently, the company was also praised for its exceptional service in rural areas, where they replaced a main water line on a hill in Aptos, going above and beyond expectations. The team was described as hard working, courteous, honest, and professional throughout the process, with perfect clean-up afterward. Additionally, Eco-Flow's team demonstrated excellent communication and clarity when re-piping an entire house, completing the job on time and within budget. They even surprised the customer by sending someone to repair drywall, showcasing their commitment to customer satisfaction. Furthermore, Eco-Flow responded effectively to a drain fly problem in a bathroom, where Jose identified and replaced an old toilet, which was the source of the issue. He communicated clearly, worked thoroughly, and left the space cleaner than before, ensuring the flies were gone. Overall, Eco-Flow Plumbing Inc. continues to receive high praise for quality work, customer service, and fair pricing.
Scheduling an emergency response was quick. Plumber Lupe arrived within 20 minutes, identified the problem, and explained what he would do, and what materials were needed, at every step. When I thought we would be without water for a couple of days, Lupe was able to fix the problem in a few hours. He was very friendly and was kind to a senior woman who knows nothing about plumbing.
We hired Eco-Flow Plumbing to replace a damaged sewer lateral line at our home. From start to finish, Eco-Flow provided great communication and kept us up-to-date on project status. Despite a lot of rain during the project, Eco-Flow kept their promise and completed the job on time. They provided a very competitive bid and were extremely professional and business-like. I would definitely recommend Eco-Flow!
We’ve used Eco-Flow Plumbing for household plumbing issues and for a substantial construction project involving the installation of new gas, water and sewer lines at a three-unit rental property.
Eco-Flow’s price was competitive. They completed the work quickly and efficiently. The owner was engaged throughout the project, and the employees were polite and professional. They took care to minimize any messes and to restore everything to its previous condition. They kept us and our tenants informed about service disruptions, which they held to a minimum.
We highly recommend Eco-Flow for major construction projects and routine home plumbing repairs.
Steven...read full review