About Drain Masters
Drain Masters is a family-owned and operated business with nearly 40 years of experience in the drain industry in Santa Barbara and surrounding areas. They focus on high-quality work and excellent customer service, with customers praising their quick response times, friendly staff, and transparent pricing. The team is known for their integrity and dedication, often going above and beyond to help with plumbing issues such as clogged pipes, outdoor plumbing repairs, and replacing sewer lines. Customers have appreciated their professionalism and real solutions, with one mentioning how they have gone above and beyond, offering advice and support beyond expectations. The business is run by former firefighters and extended family members, which seems to contribute to their expertise with hoses and special equipment. They also use cameras and innovative ideas to solve problems, such as weeping drains causing discoloration. Many customers trust Drain Masters for their reliable service, especially before heavy winter rains, and appreciate their local, ethical approach. The company has been in operation for decades in Santa Barbara and is not to be confused with a different company of the same name in Oxnard. Overall, Drain Masters is highly recommended for its professionalism, attention to detail, and commitment to customer satisfaction.
I recently hired Drain Masters to replace our sewer line and couldn't be more satisfied with the experience. Ian and his team were punctual, professional, and incredibly friendly throughout the entire process. They completed the job within the estimated time frame, and the pricing was fair and transparent—no surprises. I highly recommend Drain Masters to anyone in need of a reliable and trustworthy plumber.
We’ve used Drain Masters for our rental property over the past five years and recently hired them to replace a 55-year-old sewer lateral. Sean was responsive, cooperative, and went above and beyond by coordinating with our other contractors and offering valuable guidance. As an out-of-town owner, that level of communication and support was extremely reassuring. I highly recommend Drain Masters if you want a reliable, locally owned business with direct access to the owner for more complex jobs.
We had a sewer pipe break under our home, causing the sewage water from three units to spill into the crawlspace. The first emergency plumber we called made the problem worse and let us know he did not have the right equipment to help us. We had similar luck with several other plumbers that we were connected with through our home warranty company. Finally, we decided to go outside of the warranty and called Drain Masters, which was the right call. Chris and his team came to our rescue and were able to fully resolve the issue in a few hours and even found a clean out pipe in the front that had been buried. Drain Masters are truly experts in the field and I cannot recommend them enough. Thanks again Chris and team!