About Roof Doctors
Reviews for Roof Doctors
Write a reviewTips
accepts credit cards open to all
Roof Doctors, a reputable roofing company, has consistently provided excellent service to its customers. Based on the reviews, their technicians, such as Jason and Chris, are described as courteous, competent, and professional, addressing any roofing issues promptly and efficiently. The company is praised for its thorough inspections, detailed estimates, and effective repairs, including fixing loose flaps, cracked tiles, and missing tiles. Customers have expressed their satisfaction with Roof Doctors' work, highlighting the high level of professionalism and the company's commitment to ensuring the roof's integrity. Overall, Roof Doctors appears to be a reliable and trustworthy choice for residential roofing needs.
The roof had more damage than they had anticipated. They were not able to do the additional work themselves. I had to find another company to fix the damage and then RD came out and did the roof. Waited a couple of weeks to hear back from RD when they found the additional damage. They do not communicate at all. They just show up, unannounced and just leave without saying a word. Took almost two months to get the roof done, so it was open to the elements almost the whole time. I had to call them a couple of weeks ago to have them cover it with plastic because it was supposed to rain. Their price was fair, I haven't been on the roof, so I can't say what it looks like. The biggest complaint is the lack of communication and the time it took.
Hire them to sub-contract your project to people more incompetent than themselves, start a project with all the facts on the table, unable to pass the city inspection, abandon the project, leave your place with a mess and leaking ceiling. We had them replace the entire roof of our place, and they started the job while the inspector made it clear in hour 1 that they need to provide minimum slope to part of our roof that was flat. They started the job from the sloped roof (easy enough to start the mess on your roof). They could not pass the city inspection and left the job without any communication with a funny plastic cover. It took us 3 days to get a hold of some person who told us we cannot finish the job. Go and find a general contractor. A lot of miscommunication and lies and times wasted on phone lines. Our place has been leaking in the past 3 days and they don't take any responsibility. I stared sharing my story in Nextdoor and asked neighbours for help. One obvious feedback was how you ended up hiring them with terrible Yelp and BBB reviews. Their google reviews was a trap for me and I am doing my part to aware people of their business. We filed a complain with California Board of License and BBB today, and we are all in to go after their license and bond, until we make them responsible for all this mess.
Be very careful with this company. The estimators are incompetent and will come back with a second "estimate" that is in reality additional work. They will then send you an amended contract that is really an additional contract. Basically it is a bait and switch to get you to sign 2 contracts and have to pay them twice. The amount they will then charge you in total is far more than any other estimate you will get. Very unscupulous business practices and they will threaten you over the phone with a lien on your home if you argue with them. DO NOT DO BUSINESS WITH THEM.