Excellent and very professional staff. The lady at the A lobby Mary consistently demonstrates a high level of professionalism. I have seen her three times during my visits here and she also works at my PCP clinic. Her communication is clear, respectful, and well-informed each time. My mom is spanish speaking only and although Mary does not speak spanish, she took the time to help my mom. I noticed everyone else standing at the desk is just being useless and asking her the questions. There needs to be more people with her compassion in this world. Other doctors and nurses were extremely knowledgable. ED wait times can be long.
About Santa Clara Valley Medical Center
Santa Clara Valley Medical Center provides exceptional medical care, from emergency services to progressive care. The medical staff is knowledgeable, attentive, and compassionate, tailoring treatment plans to individual needs and providing thorough attention. The facility maintains a clean and organized environment, fostering a sense of trust and well-being. The medical team's emphasis on human-centric care is evident, with a focus on not only treating medical conditions but also attending to emotional and psychological needs. Communication is clear and empathetic, ensuring patients and their families are informed and supported throughout their care. The quality of care is outstanding, contributing to successful recoveries and exceeding expectations. The medical center's values of professionalism, methodical approach, and compassion set it apart, making it an excellent choice for those in need of emergency or progressive care. The staff includes cardiologists, family medicine physicians, and emergency room doctors, all committed to providing exceptional treatment. Patients appreciate the nurses' excellent care and the dedication of the staff, even during long wait times caused by high demand. The facility also cares for patients with serious conditions, such as cancer, with gratitude expressed for the attentive staff who support loved ones during difficult times.
Reviews
I had some major physical and mental health issues. The staff was great! I realize the physicians and nursing staff are very busy. However, I never once felt I was being ignored. They assessed my needs and handled them promptly. Never once did they come across as being rude or irritated with me. I wish we had a facility like this in Santa Maria. Thank you!
We are incredibly grateful for the outstanding care my son has received at Santa Clara Valley Medical Center Rehabilitation. From the very beginning, the nurses and staff have treated him with kindness, compassion, and professionalism.
The nurses have been attentive day and night, always checking on him and making sure he is safe and comfortable. Their dedication and genuine care have brought our family so much peace of mind during this difficult time.
The food and nutrition provided have also been excellent, helping support his recovery. Every member of the team has shown patience, respect, and a true commitment to their patients.
Thank you to everyone for the exceptional… read full review
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Hours
Good to know
- accepts credit cards
- free wi-fi
- accepts insurance
Location
751 South Bascom Avenue, San Jose, CA 95128
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