Global Eyecare Optometry is known for its friendly and helpful staff, including Dr. Cheng and Helen, who provide attentive and professional eye care. They offer a diverse selection of stylish glasses, with opticians like Konnie going the extra mile to assist customers with high prescriptions. The business is recommended for people of all ages. Customers appreciate the advanced equipment and the professionalism of the ophthalmologists, who carefully listen to their needs and take the time to explain conditions thoroughly. Dr. Cheng, in particular, is praised for being detail-oriented and patient, especially when addressing concerns like vitreous detachment, often taking extra steps such as taking detailed pictures and spending significant time explaining the issues. The overall experience at Global Eyecare Optometry is highly positive, with many returning year after year for great service and quality frames.
I've been coming to Global Eyecare Optmetry for years now, first starting with Dr Cheng. It's been a long time now that I've seen her, but have more recently worked with Dr Loh and am a big fan. She's very patient, listens well, and answers all my questions with care and understanding. As they have gotten busier through the years, the waiting area does feel a little more crowded with not so comfortable chairs and product, and the machine/exam room is also a bit tight as they incorporate new tech.
Jan 2026
4.0★★★★☆
My case is quite complicated, and Dr Helen Cheng, Rita, Konnie and Amanda all were very patient and did a fantastic job helping me figure out the most suitable solution. The only complaint I have is the limited selections of the frames they carry (hence the deduction of the one star), but they took their time to help me pick one out. Overall highly recommended!
Dec 2025
5.0★★★★★
Dr Loh and the Staff are super helpful. A big dog chewed up my eye glasses the other day and I needed an urgent appointment and a pair of new glasses. Global Eyecare scheduled me in before the Holidays, and I’m impressed by their professionalism, advanced equipment and genuinely wanting to help. Highly recommend!
