Scripps Clinic Rancho Bernardo

Scripps Clinic Rancho Bernardo is highly praised for its exceptional healthcare services and compassionate staff. Patients commend Dr. Andrew Sapthavee, MD, for his skill as a surgeon and his caring approach. He takes time to address patient concerns, making them feel valued and informed throughout their treatment. The urgent care department is also noted for its excellent service; staff members are friendly, attentive, and understanding, helping to ease patient anxiety. Many appreciate the efficiency of the clinic, with the option to use an online portal for check-ins, viewing test results, and managing appointments. However, some patients express concerns about the clinic's hours, noting that being open Monday to Friday from 8 AM to 5 PM makes it challenging for those who work. Additionally, while visitors can usually expect minimal wait times and benefit from the on-site lab, there have been complaints regarding noise levels in the cancer treatment room, where some nurses have been described as very loud and disruptive. Overall, Scripps Clinic Rancho Bernardo is recommended for its strong commitment to quality care and patient comfort, with many praising the excellent care provided over the years.