About FACTORY DIRECT FLOOR STORE
Factory Direct Floor Store is a family-owned and operated flooring store in San Diego, CA, offering a vast selection of quality flooring products at affordable prices. The knowledgeable and friendly team provides excellent customer service, ensuring a smooth and satisfying experience. The owner, Bryan, goes above and beyond to deliver exceptional customer service and is actively involved throughout each project, handling issues with great professionalism. His team, including the flooring expert Ruben, is skilled and ensures a beautiful and long-lasting finish for projects of all sizes, from luxury spc vinyl flooring to entire homes. Customers appreciate the superior workmanship and attention to detail, often highlighting how the installations are completed to the highest standards. Many have noted that the service is responsive and helpful, creating a seamless experience from selecting flooring to installation. With a commitment to quality and great pricing, Factory Direct Floor Store continues to receive high recommendations from satisfied customers.
We had a fantastic experience with Factory Direct Floor Store for our hardwood flooring and carpet project. Their customer service and pricing were excellent from start to finish. Our installer, Alfonso, was absolutely a delight to work with—professional, friendly, and detail-oriented. Our house looks amazing, and we couldn’t be happier with the results. We highly recommend Factory Direct Floor Store!
I wanted to let you know that I received my flooring. Although I have only opened one box so far, the wide planks are absolutely beautiful.
I want to thank Brian, Sarah, and Aiden for your assistance and patience as I navigated this purchase from California to Florida. Your professionalism and willingness to work with me were outstanding. Exceptional customer service like yours is rare in today’s landscape.
Many thanks to you all for making such a positive difference in this process.
Best , Diane & Bruce
Factory Floors Direct was a pleasure to work with. Great prices, great communication (thanks, Bryan) and delivered on time and as promised. Cannot recommend them more and will be sure to use them for any future flooring projects.