About River Bend Medical Associates, Inc
River Bend Medical Associates is a culturally diverse team that delivers compassionate family health care with honesty, integrity, and loyalty. The team provides ongoing care and wellness programs for children and adults. Patients appreciate the kindness, patience, and knowledge of the doctors, particularly one doctor who is described as "the best doctor ever". The office staff is also commended for their efforts in providing a good patient care experience, including reminders for appointments. However, some patients have noted that the in-office staff can be rude at times, which is contrasted with the excellent support provided by the virtual receptionist. What sets River Bend Medical Associates apart is the genuine care and attention provided by the doctors. One doctor in particular is praised for taking the time to listen, validate patients' concerns, and provide thorough explanations. Patients appreciate the doctor's LGBTQ-friendly approach and feel comfortable seeking care. The office is also appreciated for helping patients to regain faith in medical care. Overall, River Bend Medical Associates is a team that values its patients and provides compassionate care, making it a trustworthy choice for families.
My family and I have been coming here for a few years now. Our doctor is great. She is caring and listens to our concerns. She is the only reason why we keep coming back. It's hard to find a doctor who actually remembers you.
Appointments will be canceled if you arrive 10 minutes late. But if you arrive early or on time plan to wait up to an hour to be seen.
If your doctor sends a referral be sure to check up on them a week or two after they'vesent them.
Sometimes they can take months!! There's been a few times that my referral or family members referral was never sent by the referral team. The thing that made me upset was that I had to be seen by a PA, just...read full review
The sole reason I am giving this place two stars rather than one is Dr Borofka. If you can actually manage to see a doctor at this practice, the doctors are okay. Dr Borofka is nominally my GP here and I haven’t been able to see her in over a year; the practice keeps shunting me over to PAs.
The practice was perfectly fine until they switched over to their new scheduling/records/whatever software in November 2025. Ever since they made the switch, hold times on the phone have been longer and it’s been harder to schedule an appointment, get prescription refills, and get labs scheduled or see the lab results. They’ve also cancelled appointments of mine with...read full review
Dr borofka OD is the best MD I have even had. True to her profession, goes over and beyond, I am so happy I found her. And I did it on an accident. And now I have the best medical doctor. Have you even had a Dr. that actually cares. Will go over your history with you make sure you get what is best for you history, genetics she will go through your journey with you and stay by your side just waiting to see how she can help. She is a blessing to the healthcare and I should j is I would for a hospital. I wish she worked for our hospital cause we would be blessed to have her. She truly is ONE OF A KIND OD. And I am thankful.