About Optical Center | Kaiser Permanente Point West Medical Offices
Optical Center | Kaiser Permanente Point West Medical Offices offers a convenient appointment scheduling experience, though some technical issues may occur. Once scheduled, patients can enjoy a friendly and engaging visit with knowledgeable opticians like Kirk, who listens and makes the process enjoyable. The eye care professionals, such as Dr. Baik and Dr. Ching, are thorough, caring, and attentive to patients' concerns, taking the time to explain care options and maintain confidentiality. The staff is always friendly and considerate, ensuring patients rarely wait long and receive clear explanations. Despite some challenges with the online scheduler, many visitors find the center to be amazing and welcoming.
The opitical center is great. Edmar (Eddie) has been helping me for several years. He's always great, finding options that are hidden, deals, how to make things work. He's also a very nice person and fun to chat with. They also have a good selection of frames. Everyone is extremely helpful.
William gave very good service by helping me to choose my reading glasses. He showed me 10 - 12 frames and asked me if I wanted single vision lens or multivision lens in my nee glasses. He answered all my questions and took time to make sure I was well informed in all my options. He is excellent as an optical expert.
My afternoon at Kaiser Optometry was pleasant and professional. My doctor explained her results, and the optician helped me choose frames that I like and that cost me WAY less than my last pair (pre- Kaiser)!