Kaiser Railyards Medical Center

Apr 2024

Never an issue here! This place is fast efficient and customer service is great! I think the most I ever waited was 10 minutes. I think calling ahead is key. They also validate parking.

Mar 2024

Great experience overall. Easy parking which is great for downtown area. There's designated handicap parking at each floor. Parking in the attached structure is validated for 2 hrs for each area. For example, you can get validation at the lab check in station for 2 hrs then you can get another validation at the vaccination check in station for another 2 hrs so no need to worry about running out of time. Really nice rooftop garden on the 3rd floor. Nice coffee shop on the 1st floor. Plenty of nice artwork throughout the building. Efficient check in process for each station. Lab and optometrist on 2nd floor. Injection / vaccination on 3rd floor. Employees seem to be in good spirit overall. No complains so far. Probably one of the better experience at medical facility.

Feb 2024

My first visit with Kaiser in Downtown Sacramento was a very enlightening experience. My doctor is now Melanie Madriaga and she was very attentive and suggested several things without recommending pills. I feel confident that my health is in good hand with Dr. Madriaga. Thank you Kaiser-Permanente.