Sutter Urgent Care provides quality same-day care for patients of all ages with non-life-threatening illnesses and injuries. The medical team, including expert physicians and support staff, offers convenient and economical care. Patients often experience lengthy wait times, but once seen, they find the medical professionals attentive, caring, and efficient. The staff is accommodating and works hard to provide comprehensive care, diagnose issues, and ease concerns. Although some discomfort in the waiting room may occur, patients appreciate the genuine and sweet approach of the medical team, making it a reliable option for urgent care needs.
Recent feedback highlights that even when the lobby is full, patients can be seen in a timely manner, as one reviewer noted being seen within 35 minutes. Doctors like Dr. Geanacou and Dr. Halasa have received praise for their kindness, patience, and thoroughness, taking the time to explain diagnoses and treatment plans. However, the waiting room experience has room for improvement; some patients reported a lack of attentiveness from the front desk staff, particularly during stressful situations. Concerns about cleanliness have also arisen, with suggestions that urgent care facilities should have better protocols for managing incidents like vomiting. Despite these issues, the medical staff's professionalism and care have left a positive impression on many visitors.
I needed same day help for my shoulder pain. When I went to Urgent Care I didn’t have long to wait to be seen. I had a great doctor who listened well and helped me. Long story short, after her referral for X-ray and MRI, I know I have a torn rotator cuff. Urgent Care lives up to its name. They provide great care and helpful staff.
I consistently rely on this urgent care location for my family’s healthcare needs when pediatric availability is limited, and the level of service has always been exceptional. The check-in process is remarkably efficient, and the front desk staff consistently demonstrates warmth, professionalism, and genuine empathy. Both the LVNs and the attending physicians provide wonderful, attentive care.
During a recent visit for my own medical needs, that high standard of care was mirrored completely. I felt truly heard by the staff, and DO Neda Bayat went above and beyond during the consultation. She thoroughly addressed my immediate concerns and took the initiative to discuss… read full review
Easy access to quailed Doctors. They were professional in their approach to my needs.
The only downside to the video is that it is not clear how to use the video portion of the interview
1620 East Roseville Parkway Suite 110, Roseville, CA 95661
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