About First Choice Plumbing, Heating and Air Conditioning - Riverside
First Choice Plumbing, Heating and Air Conditioning is a family-owned and locally operated business with over 50 years of experience. They are fully insured and registered in California, providing reliable and high-quality services. The company is dedicated to excellent customer service and now offers contactless service, with technicians wearing shoe covers, gloves, and face masks for added protection. Customers have praised the company's work consistently. One reviewer highlighted the honesty of the company after receiving a starting fee of $700 from another service that was pushy. They were relieved to pay only $179 after getting a second opinion from First Choice. Another customer, whose unit was 24 years old, was impressed when the company fixed everything and later waived the service charge for a capacitor replacement, charging only for the part. The commitment to quality work is evident in the experience of a customer who initially faced a quote of $13K to $15K for a system replacement. After calling First Choice, Matt and Mark troubleshot the system and found that it was just the coil needing repair, resulting in a total cost of only $175. This showcases the value of seeking a second opinion and reflects the company's dedication to customer satisfaction.
I was quoted a start fee of $700 from another company, that was very pushy. I got a second opinion from Taylor Made Air and ended up paying $179. Thank you for being an honest company, having good customer service, and of course for fixing my AC.
Amazing company. My unit is 24 years old and they came out and fixed everything. A month later the capacitor went out so they came the same day and fixed it and only charged me the price of the part and waived the service charge without me even asking. I used them years ago at my old house and will continue to use this company. Very professional and reliable.
I have used this company several times and while owning a house you never want to hear you are having a plumbing or heating/air issue, I at least can feel at ease knowing that every time I've had to call them for help , they always do a great job. I would especially like to recommended Jacob Borden. He explains your options thoroughly, is pleasant and does an awesome job. He also was patient with my son, who always wants to learn and answered every possible question my son could think of while still doing the job. I highly recommend this company for any plumbing or heating issues.