About South Bay Galleria Optometric, Eyexam of CA
South Bay Galleria Optometric, Eyexam of CA is an optometrist in Redondo Beach, CA. Patients appreciate the doctors' knowledge and ability to answer questions thoroughly. The customer service was exceptional and the staff is very friendly and helpful. The office is described as having a cool atmosphere with a professional staff and doctor. The exam is explained and thorough. Patients feel valued and respected, with the doctor providing honest recommendations. One patient shared they have been coming to this LensCrafters location since high school and continue to have positive experiences. There is a wide selection of frames and the process of ordering glasses is both effortless and enjoyable. Patients are never disappointed with their glasses from LensCrafters.
I always have a good experience at this store. I have a regular ophthalmologist so I just need an eye exam. Professional staff and doctor, exam explained and through, and a wide selection of frames. I wear glasses 24/7, trifocals, sunglasses outdoors always, and I have glaucoma. I expect to pay a lot even with insurance, glasses routinely cost $400-500 for RX glasses and shades. I am never disappointed with my glasses from LensCrafters!
The customer service was exceptional! I was able to schedule an appointment with the optometrist the same day and order my glasses. After I obtained my prescription, Jason, the assistant manager, assisted me in ordering my glasses. He demonstrated exceptional customer service by addressing all critical aspects of my order and ensuring that the process was both effortless and enjoyable. I felt at ease due to his easy-going nature.
Excellent customer service. They cared about my needs --- the warranty on my old glasses, cleaning the lens and tightening them, helping me look for what I needed regarding new eye glasses, etc. They took the time to help me. They were patient. I recommend coming here.