About One Hour Heating & Air Conditioning
One Hour Heating & Air Conditioning is a great company with wonderful people. Technicians like Tony Ball did an excellent job, arriving on time, completing work quickly and professionally, and explaining how the AC system works in a clear and knowledgeable way. Tony provided helpful maintenance suggestions, walked through every step, and even waited while a customer contacted their HOA for roof access. Jacqueline Green was outstanding with knowledge and kindness, helping a customer understand what was going on with their unit, and did a great routine check of a furnace after PGE flagged a problem—very experienced and super nice. Jason and Frankie did a great job installing a new heater and even moved a bed out of the way that was too heavy to lift. The service is professional, thorough, and friendly, with highly recommended workmanship.
The technician was prompt and thorough. He was able to give a good explanation and show pictures of the issue. I received the estimate and work was completed the following day! Very professional and efficient! I highly recommend this company.
I am very much pleased by the customer service offered by One hour team that helped greatly in scheduling for the diagnostics for my AC unit and also to help with fixing the issue. Tony Ball was the technician who was assigned to our job and I'm very happy with his service.
He always showed up exactly on time and patiently answered all my questions and provided recommendations how to maintain my system to avoid issues in the future. Overall I'm glad I found this company and would recommend them for their AC needs.
Technician Tony Ball did an excellent job. He arrived on time, completed the work quickly and professionally, and took the time to explain how the AC system works in a clear and knowledgeable way. Tony also provided helpful maintenance suggestions and recommended future work that my be needed to keep the system running efficiently.
I appreciate his professionalism, thoroughness and friendly service. Highly recommended.