Computers 4 Less - Repair Service
“My computer was slowing down and then it completely froze. I use my computer in my home business so having it repaired quickly and not losing any of the business data were very high priorities. Of course this happened on a Saturday afternoon. I googled computer repair services nearest me and chose Computers 4 Less because of the high reviews, the 24 hour service window, and for its proximity to me. I called, not expecting anyone to answer. I thought I’d leave a message. And they’d get back to me when they came in on Monday. Instead Doug answered. I was shocked. A real person answered the phone on a weekend. AND he was in the area AND he could come to my house - I didn’t have to take my computer to him!! He got here within a half hour of the call and was here for about an hour and half diagnosing the issue. The hard drive was the problem. He ended up taking the tower with him to replace the hard drive with the promise it would be back as quickly as possible. He doesn’t work on Sundays. I got an update on Monday and the computer was back on Tuesday evening. As promised - as quickly as possible. And it works amazingly fast!!! I think it’s faster now than it was when it was new. 😊 When Doug was here he explained everything he was doing in non-computer language so that I could easily understand. Which is good since I am not a tech person. He understood the importance of the saving the business data and took steps to preserve the data BEFORE he did anything. He has a vast knowledge of computers and totally understands the needs of the small business owner. He gave me excellent service and a very fair price. It’s so rare to find an honorable and honest repair person. I feel fortunate that I found Doug. I highly recommend him to anyone who needs their computer repaired.”
