Fidelity Roof Co

Apr 2023

I had to have the roof replaced on my 100 year old building in Oakland. From start to finish I was kept updated by Weston and project manager Doug Kellor at Fidelity Roof. They did an outstanding job and I am extremely satisfied with the work that was performed. My building has what is called a barrel roof and with the building being 100 years old it surprisingly didn't have as much wood rot as I anticipated but Doug's team got in there and cleared it out and replaced all the damaged wood. A very nice insulated roof was installed that I know will protect my roof and help it to last for many many years. Fidelity's team were respectful of my tenant and worked to ensure...read full review

Apr 2019

Because consistently good service from a company is rare rather than frequent, I feel obliged to credit any company that walks the extra mile to maintain good standards and demonstrate professional integrity; hence, this review. Every person with whom I was in contact several times at Fidelity--Tisha (office), Jim Wheeler (Foreman), and Matt Malin (Supervisor )-- consistently demonstrated efficiency, graciousness, and an interest in resolving whatever concerns I had. I liked the feeling of being able to trust that what I was hearing was honest, straightforward and as expert as they come. When these people say they will contact you by a certain time, trust that they will....read full review

Nov 2018

December, 2014: I'd give them 6 stars if I could. They were strongly recommended by our primary contractor, and his high opinion is most certainly warranted. The day after I called, the Project Manager (Doug) came to our home in Petaluma, got atop the roof, and generated a detailed and photographed report about our primary concern (water intrusion from the chimney saddle) as well as any other issues needing attention (broken tiles, gutters, trees). This report was emailed to us the same week along with a hard copy. Doug was patient and efficient dealing with our schedule and delays due to our own funding issues. When the time came to complete the work, the crew of two...read full review