About Bay Water Plumbing & Water Systems
Bay Water Plumbing & Water Systems is a family-owned plumbing company serving the Bay Area. They are known for providing exceptional customer service and transparent pricing. The company specializes in various services, including whole-house repiping, water heater installation, and water softener systems. Customers praise their technicians for being highly skilled, prompt, friendly, and thorough. Tommy, one of the technicians, received commendations for his great work and patience while assisting with paperwork during a water heater replacement. Alvaro is also recognized for his outstanding work installing Moen Flo water auto shut off and earthquake gas auto shut off devices. Customers appreciate their quick response to urgent needs, such as fixing leak issues efficiently. They often mention that the team is friendly, knowledgeable, and tidy, leaving work areas clean and completing projects without issues. Many clients report positive experiences, highlighting their satisfaction with the company's professionalism. Overall, customers highly recommend Bay Water Plumbing & Water Systems for residential plumbing needs, noting the quality of work and friendly service.
Alvaro and Tommy completed the job is a timely fashion. Work was done professionally and cleanly. They took time to communicate their progress and status as needed to keep me up to date. This was a large job with water softener, new tankless heater, and new gas line from the meter. Permitted! Thank you for your great service. Prompt and trustworthy.
Great service overall! Tommy was very helpful and was able to resolve all the plumbing issues at our house. If you have questions or need to schedule something, it’s best to call them instead of texting.
The only small issue we had was with the appointment window. We were told the technician would arrive between 1 to 3 PM, but he actually arrived around 10:30-ish AM. We did receive a text saying he was already on the way, which we appreciated, but we were out at the time and had to rush back to make sure someone's home when he arrives.
That said, no real harm done, everything was fixed earlier than expected, which was great! It would just be a bit more...read full review
Great service by Alvaro and Team. They installed water softner with RO. Took care of the whole setup with ease and I had a tricky plumbing system, they were able to provide alternate options and completed the work. Really happy with their service!