Martinez Sleep Center

May 2023

There is no published map of the Kaiser Martinez campus, and no list of building names by department.The campus is spread out on different levels with multiple buildings with the same address. The lack of information on building location makes it difficult to plan where to park when you have multiple appointments in different buildings. Some appointment reminders come without a building name, and there is no way to look up a building name from a department list. Most other Kaiser campuses have maps online, don't understand why Martinez thinks they don't need one. I am not a regular patient there so it's really annoying when I am forced to use this facility,

Sep 2022

Last Wednesday, we met and I love this lady - Mrs. Kathy Jones in the Digital library Radioology department of Kaiser Martinez. She is so professional, efficient,full of compassion, and great customer service. She listens and works so hard, she is doing things out of her way to help me and my son. I hope her supervisor will see this review. Our family are so touched and impressed.

May 2021

Despite Kaiser infamous reputation, the nurses and doctors are very respectful and helpful in so many ways. BUT, there are always certain workers there that ruin it for Kaiser. Finding your way around Kaiser is difficult, so when I went to the Hacienda building yesterday I was sure i was in the wrong place. I went to ask the nurse at the front door taking temperatures to look into where im supposed to be because i was sure i was in the wrong place.The male nurse at the front basically rudely interrupted just about yelling at me to go back to the SPC room. Cutting me off as im trying to explain to the LADY who was already helping me earlier. Again, rudely telling me i didnt know whst i was talking, without letting me speak, and told me rudely to go back to the waiting room.And so i ended up being more late because the assistant who came back into the wait room after 15 -20mins, confirmed I was in the wrong place. Please hire respectful nurses who listens because i made it very clear what procedure i was there for, and the guy at the front treated me as if I was getting an attitude or just personally annoyed him, when I was only trying to show my email with a different building (Cerritos) name on it.