Premium Heat and Air is a family-owned HVAC business known for honest and reliable service. Serving San Jose, CA, and nearby areas, the company offers a wide range of solutions including AC repair, installation, and system tune-ups. Customers appreciate their quick response, especially during hot weather emergencies, and their ability to get AC units running smoothly again. The team is praised for their professionalism, competence, and clear communication, with technicians taking the time to explain repairs and options thoroughly. Many reviews highlight the honesty of the staff, with some customers being told their units could not be fixed by other companies but were successfully repaired by Premium Heat and Air, often outperforming previous performance. The company’s approach emphasizes treating each home with care, providing honest pricing and efficient solutions. Their work is consistently described as top-quality, and they receive high recommendations for their trustworthy service. Overall, Premium Heat and Air is recognized for its dedication to customer satisfaction, professionalism, and ability to deliver stress-free, effective HVAC solutions.
The Premium team helped me over a period of time: first calls were to diagnose and troubleshoot problems with my Bryant 90 furnace last winter and some temporary work-around as Inwas not ready to purchase an upgrade. Then when I was ready they gave solid guidance on what to replace with (heat pump), gave me an overview of what to expect, came in the time window they scheduled. After the start of installation, I changed my mind about placement and our ductwork which resulted in a larger discussion about our house needs. From that discussion, we decided to upgrade our A/C and ductwork as well and now have both a dual propane/electric heat pump and new A/C. Manuel and Jose...read full review
Manny and his team are real professionals. I had 2 company’s come out and quote for me just to replace my entire unit. When manny came out, he not only repaired my unit, but was one of the most honest people you could meet. He explained why the unit went down, what needed to be fixed and gave me options. If you want someone that is honest, and knows what they’re talking about and not some big company with unskilled techs. Manny and premium heat and air are the people you need. 10/10 recommend
We had such a great experience with this AC company! Our air conditioning went out during extremely hot weather, and we were in desperate need of help. They were able to come out on very short notice, which we truly appreciated.
You can tell they are a family-owned business that genuinely cares about their customers. They were professional, efficient, and got our AC up and running quickly. The whole process was smooth and stress-free.
We’re so grateful for their quick response and excellent service. Highly recommend them to anyone in need of reliable and honest AC repair!