TRM Plumbing & Contracting Services

Jan 2023

Please go with another company. I just got off the phone with their customer service rep and they were not helpful at all. They said "why don't you call us back next week to see if we can squeeze you in". Worst customer service EVER!!

Mar 2021

Sorry, but after repeated calls, I got no response regarding making plans to have a new water heater installed. They installed our last one and were great, and wanted to offer them repeat business, not in an emergency, but still somewhat urgently. During COVID, plumbing services are still essential services and are allowed to conduct regular business. To not even return phone calls for days or not at all is just not the responsiveness I expect from a business where I'm trying to give them repeat business worth hundreds of dollars. The inconvenience of having to find a reliable, trusted alternative is annoying, when this would have been a win-win situation. If they...read full review

Oct 2020

Sorry, but after repeated calls, I got no response regarding making plans to have a new water heater installed. They installed our last one and were great, and wanted to offer them repeat business, not in an emergency, but still somewhat urgently. During COVID, plumbing services are still essential services and are allowed to conduct regular business. To not even return phone calls for days or not at all is just not the responsiveness I expect from a business where I'm trying to give them repeat business worth hundreds of dollars. The inconvenience of having to find a reliable, trusted alternative is annoying, when this would have been a win-win situation. If they have...read full review