Avanti Pools, Inc.

Jan 2024

I always judge a company not how they treat you when they're trying to get your money, but how they treat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

Aug 2021

It's taken me a long time to get around to writing a review, but Avanti built our pool this spring and we couldn't be happier. Bernard was great to work with, extremely responsive any time I had a question, and clear on every step. Avanti's bid was very competitive with all the other quotes we got as we considered who to hire for the job. They did the work exactly on schedule and at each step Bernard kept me informed on when and what would be happening. We have now been enjoying the pool for about 4 months and absolutely love it. The city of LA took a very long time to process the application (the office was closed due to COVID for the entire time the permit was being processed), but that was in no way Avanti's fault. I would highly recommend them to anyone looking for a pool contractor. They do excellent work.

May 2021

Absolutely wonderful experience. Bernard came out to our house and helped us realize our vision. He was very encouraging at every step along the way. There's was no rush and yet we moved along quickly. He gave us options for each component of the pool and always helped us weigh the pros and cons.We built a spa along a raised wall over the pool with a beautiful spillway. The lights are magical at night. The price was less expensive than other bids. I feel like we got a very good value. Highly recommend Bernard and Avanti.