About United Medical Imaging of Inglewood
United Medical Imaging of Inglewood provides a professional and welcoming experience for its patients. The staff is described as "awesome" and offering "best customer service and professionalism." The facility is clean, quick, and thorough in their procedures. Patients appreciate the clear instructions from the X-ray technicians and their willingness to answer questions or provide copies of the X-rays. Overall, the patients feel like "VIP patients" and are pleasantly surprised by the level of care they receive. Recent reviews praise the great experience, with the staff being very good, the facility clean and pleasant, and the tests done quickly. The staff is described as kind, attentive, and caring, especially towards a young patient. The location in Torrance is also mentioned positively. Despite some minor issues noted in the past, United Medical Imaging of Inglewood is recommended for its quality medical imaging services.
They should take down their google listing if they will not answer their phone or respond via their contact form. I have been trying to schedule an urgent MRI for weeks and have called over 50 times and stayed on the line for hours. Complete scam.
Extremely disappointed with the lack of communication here. My mom had a 10am CT scan appointment; we arrived at 9:15am (they requested we arrive by 930am) lobby already packed.
10am came and went with no updates. At 10:26am I asked the receptionist about the delay. She said the doctor hadn’t arrived with no ETA, then called me back seconds later to say he was “just pulling in.” When I asked how many patients were ahead of us, she said she didn’t know and would check. By 10:40am, still nothing ; no updates, no apology, no communication. My mom wasn’t finally called back until 10:53am, almost an hour after her scheduled time.
What...read full review
Make literally 50 people an appointment for the exact same time and then you have to wait while they go through everyone who showed up at the same time. Why? Just to make people wait around? What’s the point of having an appointment if it is just an appointment to wait in a line. So easily avoidable by just scheduling appointments. It’s so unprofessional.