Occupational Health | Kaiser Permanente Inglewood Medical Offices

I was reluctant to come to this branch following a telehealth consultation due to the ratings, but I took a chance because it was the closest option for me, and I have to say this Kaiser is probably one of the best I've been to. First of all it has a convenient parking structure like most branches. Reception was quick and efficient. I was at the front desk no more than two minutes because they ran my information and orders, and immediately directed me to the appropriate clinic. Once I checked in online, I wasn't in the waiting room for very long before I was seen by a nurse, who walked me through the testing process (I think her name was Adriana). She was very polite and engaging, and extremely patient when I struggled with the procedure. She even cracked a few jokes to make me feel comfortable. When we finished, I was given my paperwork and directed to the pharmacy. I didn't even have to check in--my prescription was ready for pick up by the time I got off the elevator. My whole visit lasted an entire thirty minutes, and the whole experience was very pleasant and efficient.

3/15 one person taking registry . 7 people in line . At pick up understaffed your name comes on screen , waiting in a long line about 12 ppl . As much as you charge Kaiser, you can do much better . A lot of people in addition sitting waiting .

I've have visit this location so many times but I guess I never thought to give it an updated review. I've been dealing with Kaiser for the last past five years after a small break away from them in 2010. I quit my job that offered benefits with Kaiser so I didn't start back with them until 2019. From that none year gap until now, the quality of care hasn't been the same. I've experienced being misdiagnosed by my husbands past doctor (see last review) and and OBGYN who views your complaints as jokes. I had a chance to change my medical insurance in November of 2023 but it's the doctor I have at the moment that makes me feel like there's some hope. Dr. Romias is a doctor who didn't become a doctor to get paid, to look good wearing a white coat. She's someone who I feel lives to help others. Your pain, complaints and health goals are hers. Honestly, she is the very reason I'm still with Kaiser.