Costco Optical

Feb 2024

I've had occasion to go to the Optical Dept at the Novato Costco a few times lately, and several times over the last few years. Every time I have dealt with a knowledgeable and courteous optician, and gotten great service. They absolutely know what they're doing. And, all of them have been friendly and offered to go the extra mile for me, suggesting ways to make the glasses work better, in ways I'd never known about. (As, changing the things that rest on your nose, to make them sit in a better spot.) Given the prices of the frames, and the very good work of the opticians, I don't know why anybody goes anywhere else.

Jan 2024

I had a really great appointment with Dr. Paul Kwon, he was very informative and efficient. He was also very personable and helped me with my vision concerns. The appointment ran very smoothly and nothing was a headache. He was straightforward and didn't try to sell me anything either. I really appreciated his genuineness during my appointment. Will definitely return again! The ladies up front were nice too! There was one girl who seemed like she was training but always made sure to ask for help/asked if "this" was okay and it made me feel comfortable knowing she would ask for help rather than just assuming she's doing it right.

May 2023

My first time to get glasses here. Rosie who helped me was awesome, knowledgeable and very detailed in explaining things. I got 3 pairs of glasses (progressive, computer, and sunglasses with prescription) for $325 only. I was paying $1000 for 2 pairs (progressive and computer glasses). And I got them in a week. Been wearing them for 2 weeks now and I'm happy. Will be getting my glasses from Costco from now on.