About Mobile Kangaroo - Apple Authorized Service Provider
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair has been providing expert services since 2003. With fully-trained and friendly technicians, easy access to locations, and advanced diagnostic tools, the company offers a convenient and efficient repair experience. As an authorized Apple service provider, Mobile Kangaroo is well-equipped to repair a wide range of Apple devices, including iPhones and Macs. Customers praise the knowledgeable and professional staff, who keep them updated on the repair process and provide accurate diagnoses to help make informed decisions. Many reviewers highlight how the service is faster and more efficient than Apple stores, often completing repairs like battery replacements in just 30-40 minutes. The ease of pickup and drop-off, along with clear communication about what repairs are needed, makes the experience smooth. Customers also appreciate the fair prices and focus on quality, making Mobile Kangaroo a reliable and trusted choice for device repair. The friendly staff, especially the owner, consistently provide timely, knowledgeable, and professional service, ensuring customers leave satisfied and confident in their repairs.
I came in expecting to need a screen repair, which would have cost about $329 through Apple pricing. Mobile Kangaroo is the only Apple Authorized repair shop I found in Fremont, so I booked an appointment with them.
The technician was professional, honest, and very quick. Within minutes, he checked the phone and told me the actual issue was only my screen protector — not the iPhone screen itself. He removed the damaged protector, confirmed the phone screen was fine, and didn’t charge me anything.
I really appreciated the integrity. He could have easily charged me for a repair I didn’t need, but instead he was upfront and helpful. I’m...read full review
Thank you so much. I had a smooth experience. The executive, Anoop was very professional and knowledgeable and fully understood the problem of my device and did the necessities to address the issue and repaired my laptop.
I highly recommend his service
The folks here diagnosed the issue right away, discussed options with me, and made great recommendations. After diagnosis, my phone was ready in less than 24 hrs. Would recommend them anytime!