Hard Disk Direct | Enterprises and Data Centers

Mar 2024

Well... not a great experience!I ordered high endurance server rack drives for $130 each. Nice. A few days after the order I have to spend several emails verifying my identity, payment, and address. OK, well I guess that's normal for this sort of thing nowadays. Now the drives ship. Or, actually, no they don't. They email me that sorry but we tested your drives and they all failed! All of them! Right before they were about to ship! But luckily we have identical drives to sell you for $3500 each that do work! How many would you like! Uh, OK, well, I ask for some details about all these drives failing and maybe I can deal with that since you can just disable bad sectors...read full review

Jan 2024

misleading pricing / inventory. Website says $97, but then a chat box interrupts the checkout price, says talk to a salesman. You hand over your phone number and email, the salesmans says it's actually $1100 with a month lead time. They're all lies, top to bottom.

Dec 2023

Refused to fulfill order after taking over a week to verify my order (had to provide my property tax bill, phone number, and drivers license). After I completely verified myself Ryan from Harddiskdirect said they were refusing to fulfill the order and cancelled the order on me, it took 3 weeks to get a refund from them! Wouldn't trust them at all, especially not with any server equipment that is mission critical, they will leave you in a bad position. The update below is also a lie. They cancelled my order, and never asked me to pay extra freight. They said they had the wrong price on the website and refused to fulfill the order. DO NOT TRUST THESE LIARS!