🥰🥰Their office staff is friendly and knowledgeable and provides excellent customer service throughout the process.
The plumbers were timely, professional and very knowledgeable. We can be trusted for future plumbing service needs.🥰🥰
About Mac's Heating & Air
Mac's Plumbing, Heating & Air is a trusted plumbing and HVAC company located in Elk Grove, known for its commitment to customer comfort and satisfaction. With over 10 years of experience, they offer a wide range of services, including drain cleaning, water heater repairs, repiping, heater installations, AC maintenance, and whole-home water filtration. Their technicians are background checked, professional, and continuously trained to ensure high-quality service.
Customers have praised Mac's for their exceptional service and affordability. Many have highlighted the professionalism and courtesy of the staff, including technicians who are punctual and attentive to detail. For example, when a brand new AC unit stopped working during triple-digit weather, the company responded quickly, sending technicians the next day. By the end of the week, the AC was working even better than before, with clear communication and a clean work process. The company also excels in coordinating rebates and permits, making the experience smooth for homeowners. Recent reviews also mention the team’s teamwork, professionalism, and skill in handling complex installations, such as fitting a larger water heater in a custom home closet.
Mac's Plumbing, Heating & Air provides free estimates on new installations and offers various coupons and specials. Customers appreciate the honesty and knowledge of the staff, with technicians like Nate, Ed, and Steve providing detailed explanations and friendly service. Steve, for instance, diagnosed a water heater problem and fixed it without upselling or unnecessary parts. Ed Young performed a seasonal air conditioner checkup and water heater flush, demonstrating professionalism and friendliness. The company has also been praised for its quick scheduling and great job by installers. Their dedication to quality work and customer satisfaction makes them a top choice for plumbing, heating, and air service needs in Northern California. To learn more or request an appointment, visiting their website is recommended.
Reviews
We recently hired Mac's Plumbing to fix several broken water pipes in our mountains house. Their office staff is friendly and knowledgeable and provides excellent customer service throughout the process.
The plumbers were timely, professional and very knowledgeable. Throughout the project they kept us informed and didn't quit until we were leak free. I can't say enough about how happy we are that we found a plumbing company that we can trust and rely on for future plumbing needs.
Mac’s Plumbing was great! The air conditioner for our office failed on Monday. We had another company come out and said it needed a new capacitor, so we paid $600 to replace the capacitor but it didn’t work. I called Mac’s to come out for a second option Tuesday morning and spoke with Toni (she was really nice and helpful). She sent a senior technician , Ronnie, out that same afternoon. After Ronnie ran his tests, he gave us costs to repair or replace the unit. The unit was 12 years old and in really bad shape, it just made sense to replace it. Ronnie worked with our budget and we were able to come up with a very fair, reasonable price. After I approved the quote,… read full review
Photos
Hours
Monday 8AM - 5:30PM
Tuesday 8AM - 5:30PM
Wednesday 8AM - 5:30PM
Thursday 8AM - 5:30PM
Friday 8AM - 5:30PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
- women-owned
- offers military discount
- masks required
- staff wears masks
Location
9727 Kent Street Suite 150, Elk Grove, CA 95624
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