Exceptional service from Drain Time Plumbing!
I recently had an issue where my garbage disposal stopped working. I literally googled plumbing companies and lucked up on this one. Every single person that I spoke to from the beginning met me with professionalism, patience, kindness, compassion, as well as speed! Including the office assistant, Bre, and the owner, Tommy!! I didn't feel like just another number. These are real people who really care for their clientele. They took my circumstances into serious consideration and accommodated by making time for their trained technicians to have my drain emergency taken care speedily. They truly went above and beyond which seems very rare now days to receive from many businesses! The techs, Leo and Nick, were very knowledgeable, friendly, fast, and efficient! I felt like they took a huge load off of me that day. This company is skilled, quick, fair, affordable, and produces quality work. I have experienced a couple of other companies in the past but I'd definitely call this one for future maintenance and recommend them to my family and friends in the Elk Grove/Sacramento area!
About Drain Time Plumbing
Drain Time Plumbing is a reliable plumbing service in the Sacramento Metropolitan area, known for its prompt emergency assistance and skilled team. Customers appreciate the on-time service and fair pricing, often finding it better than competitors. The technicians are described as informative, courteous, and professional, ensuring that jobs are completed correctly and efficiently. One customer highlighted a technician's ability to unclog a toilet quickly after a toy was flushed, taking less than 30 minutes, and appreciated the clear pricing. Another customer praised Plumber Tommy Angiano for being responsive, explaining the situation clearly, and not being pushy, which helped them understand whether the issue was urgent or could be addressed later. During a late Saturday emergency, Drain Time responded immediately to fix three toilets that were not flushing due to a damaged sewer pipe. The team made a temporary fix and worked until about 10:00 p.m., providing pictures, recommendations, and transparent costs. They even handled a water heater replacement in the same visit. Overall, Drain Time Plumbing remains committed to delivering high-quality solutions for both emergencies and routine needs, making them a trusted choice for residential and commercial plumbing services.
Reviews
I had a broken water pipe under my house, had to shut the water off at the well. After two days of talking to folks, I got online and pulled up Drain Time and gave them a call. I spoke with Tommy described the problem, needed an estimate, and he was out on the same day. He was so professional and respectful. There was no hard sale at all. He explained everything thoroughly as to what needed to be done, emailed the contract, which was very easy to understand. I sent it back and said let’s do it. My grandson came by the next day and said I will fix it and he did. I called Tommy and had to cancel the contract. Tommy was very professional no hard sale. I would recommend him to anyone and I personally would call him back if I have plumbing problems.
James Belmontes was professional and did a great job. He left us empowered over the situation.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
- offers military discount
- open to all
- verified license
Location
9880 Waterman Road STE 140, Elk Grove, CA 95624
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