I wanted to come on here and shout out Dominique & Sam, who were both excellent in their customer service. I understand how frustrating it can be with urgent care wait times, insurance and everything else that comes with being sick. But Dominique and Sam had guided me even when they did not have to. I was impressed with their impact and wrote their names down to make sure I wrote this review. Especially while I was not feeling well, they helped me with my insurance questions, got me checked in quick, and I left with the right prescriptions and ended up getting better days later because of it. I really appreciated their patience, understanding, and true help with my healthcare… read full review
About Elk Grove Urgent Care
Elk Grove Urgent Care provides prompt and capable medical attention, ensuring that patients are seen quickly by a doctor who offers personalized treatment options. The staff is responsive, helpful, and caring, consistently going above and beyond to deliver the best care. While waiting times may occasionally be longer than expected, patients can anticipate a thorough examination and accurate diagnosis. Some patients have praised the center's ability to prevent conditions from worsening, such as treating a cough that turned into bronchopneumonia.
Recent reviews highlight positive experiences, with patients expressing gratitude for the attentive care received. One account detailed how a child, injured during recess, received swift and compassionate treatment, including X-rays and a thorough examination by Dr. Thang Yang. The staff was noted for their kindness and supportive demeanor, which helped ease the child's anxiety.
Another patient, new to the area, reported a smooth experience despite mixed reviews. They found the wait time reasonable and appreciated the friendly staff and effective medical care. Overall, Elk Grove Urgent Care continues to be a reliable option for those seeking immediate medical attention, with many patients encouraging others not to be discouraged by prior reviews.
Reviews
I have visited this clinic several times, and every visit has been an extremely comfortable and pleasant experience. From the reception staff at the front desk, to the nurses who welcome patients after entering, and finally to the doctors during consultation, every step of the process is handled with exceptional care and professionalism. Their service attitude and quality truly deserve a big thumbs-up.
Especially during my most recent visit, a doctor named Dr. Kelvin Chen was incredibly attentive and highly professional. Dr. Chen explained every aspect of my condition and treatment analysis clearly and thoroughly, leaving me with absolutely no doubts or confusion.
In… read full review
I've been reading a lot of negative reviews. I go to this location when I need for 15 years. ALWAYS TREATED WITH RESPECT, PROFESSIONAL AND EXCELLENT SERVICES
THANK YOU TEAM
Photos

Hours
Good to know
- accepts credit cards
- free wi-fi
- accepts insurance
- gender-neutral restrooms
Location
9045 Bruceville Road, Elk Grove, CA 95758
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