About Semper Solaris
Semper Solaris is a highly-rated Concord solar company that offers solar panels, Tesla Powerwall solar battery backup, and roofing services. The company's technicians are known for their professionalism and attention to detail. One technician, Josh, has received praise for his exceptional customer service. He takes the time to explain how the solar system works, helping customers understand the apps and settings to maximize benefits. Customers have noted that the installation crews are friendly, courteous, and keep them updated throughout the work. For example, a recent project involved installing a whole house fan, and the customers were very happy with the completed work. Semper Solaris' staff are clear and transparent during the design phase, providing excellent communication and support during construction. Customers appreciate proactive service, such as checking systems and arranging for new equipment when needed. The company has also received praise for quick and effective support; for instance, when a system wasn’t communicating, Josh remotely guided a customer through a simple fix in about five minutes. Additionally, Willie has been recognized for providing outstanding service by promptly scheduling appointments and responding quickly to customer needs. Overall, Semper Solaris focuses on customer satisfaction and strives to meet and exceed expectations.
Initial installation (now years ago), customer service, and system support has been excellent. Technicians are always helpful and professional. We highly recommend Semper Solaris.
Angie at Semper Solaris was beyond helpful today answering questions about my pv system. She also helped with features I did not know we available with the app. It was truly a pleasure working with her this afternoon.
I have been trying to get help with my solar system for over a year, my original installer went out of business. I was ripped off several times by 'repair' people. I finally called Semper Solaris, and finally I will soon have my system up and running . So happy with their customer service and with Brak B. , the tech that came to my house...