Paragon Roofing specializes in residential roofing installation and repair. Founded in 2004, they aim to provide a comprehensive and high-quality roofing experience. Paragon uses top-quality materials and skilled craftsmanship to ensure customer satisfaction. Customers have praised the company's professionalism, responsiveness, and ability to handle all aspects of the roofing process. Clients appreciate the detailed project explanations provided by project managers and the thorough cleanup performed by the crew at the end of each workday. Although Paragon may not always be the cheapest option, customers value the trust and expertise offered by the company, leading to a positive overall experience. The office staff keeps clients informed at every stage, from scheduling to progress updates, and they are always quick to respond to any questions. The project manager oversees everything with great attention to detail and ensures the job is completed on time and to the highest standard. The crew does a fantastic job, and the final result looks incredible. Nelson convinced one client to choose Paragon with his patience and sincerity, showing a genuine willingness to meet customer needs. Nelson was reassuring throughout the process, prompt in replying to phone calls or texts, and took the time to listen to concerns and resolve issues timely. The entire roof was replaced in two days, with Nelson showing up both days to make sure things were done properly. The crew worked long hours and were professional and efficient. Nelson tried his best to address city deficiencies. Paragon did a good job on the roof, replacing the roof, gutters, and some rotten decking. They also installed a new skylight, which brightened up the home beautifully. They followed up all the time to ensure satisfaction, going above and beyond.
We recently used Paragon Roofing for a complete replacement of our flat roof in Concord and had a very positive experience from start to finish.
We were extremely pleased with the communication and the amount of thought they put into the project. We went through several companies for quotes, but rather than simply replacing the existing roof, Nelson and the Paragon team took the time to understand our concerns about ponding water, drainage and insulation.
We asked a lot of questions before committing to the project, and Nelson was always patient, responsive and willing to explain the different options. There was never any pressure to make a quick decision, which we… read full review
I can't say enough about how professional and fast Paragon roofing was! After asking for a bid they sent out a project manager to walk me through the scope of work and the cost was very reasonable vs. other quotes. They showed up when they said they would show up. They did high quality work and the cleaned up. Further, they told me the project manager would not invoice me until he double checked the work site to ensure it was 100% up to their standard. I REALLY appreciate when a company follows through on their word. I will use Paragon in the future for all my roofing needs. Thanks!
Paragon did an outstanding job replacing the roof on our house. Their estimate was detailed, transparent, and competitively priced, while several of their competitors' proposals were vague on important details that could have resulted in unexpected extra charges.
Their crew was organized, efficient, clean, and respectful of our property throughout the project. Zach personally supervised the work and stopped by every day to ensure everything was progressing according to plan and to answer any questions we had.
We are extremely pleased with the quality of the work and the overall experience. I highly recommend Paragon Roofing.
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday Closed
Sunday Closed
1070 Concord Avenue Suite 180, Concord, CA 94520
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