About Paragon Roofing
Paragon Roofing specializes in residential roofing installation and repair. Founded in 2004, they aim to provide a comprehensive and high-quality roofing experience. Paragon uses top-quality materials and skilled craftsmanship to ensure customer satisfaction. Customers have praised the company's professionalism, responsiveness, and ability to handle all aspects of the roofing process. Clients appreciate the detailed project explanations provided by project managers and the thorough cleanup performed by the crew at the end of each workday. Although Paragon may not always be the cheapest option, customers value the trust and expertise offered by the company, leading to a positive overall experience. The office staff keeps clients informed at every stage, from scheduling to progress updates, and they are always quick to respond to any questions. The project manager oversees everything with great attention to detail and ensures the job is completed on time and to the highest standard. The crew does a fantastic job, and the final result looks incredible. Nelson convinced one client to choose Paragon with his patience and sincerity, showing a genuine willingness to meet customer needs. Nelson was reassuring throughout the process, prompt in replying to phone calls or texts, and took the time to listen to concerns and resolve issues timely. The entire roof was replaced in two days, with Nelson showing up both days to make sure things were done properly. The crew worked long hours and were professional and efficient. Nelson tried his best to address city deficiencies. Paragon did a good job on the roof, replacing the roof, gutters, and some rotten decking. They also installed a new skylight, which brightened up the home beautifully. They followed up all the time to ensure satisfaction, going above and beyond.
They did a great job and were the cheapest of the three quotes I got. Sam was great at communicating, the project was done quickly, they cleaned up after every day they worked, and they helped the electrician by pulling up decking boards. I'm really happy with them and recommend them.
We had our roof replaced this year and the Paragon team did a great job. Zack came out to do an initial assessment after we noticed a leak in our 18 year old roof and he pointed out areas where patchwork on the roof had already been done by a handyman, so he recommended a full roof replacement rather than another patch job. He said the work would take 4 days and the team finished in 3. We had a minor aesthetic issue with the roof edge flashing but Zack worked with us to make it right.
We did a full roof deck for the full roof warranty, asphalt shingles, and gutter replacement.
Paragon Roofing handled our roof and downspout replacement in Palo Alto smoothly from start to finish. Communication was clear, the crew worked efficiently, and the final result looks great. They also made sure to clean up well after the job. Overall, a reliable company that delivers quality work—I’d recommend them.