About Contra Costa Termite Control
Contra Costa Termite Control is a trustworthy and honest company that provides effective termite inspection, repair, and treatment services. Customers appreciate their quick response, often receiving same-day visits after reaching out. The team is known for being professional, caring, and clear in their communication, offering honest advice without any pressure or upselling. The company has experience handling various issues, including termite infestations and damage repairs, such as replacing support beams. Their technicians, including Mike, Joe, and Angel, are highly skilled, hardworking, and dedicated to doing a great job, even in difficult conditions. Customers value the thorough, fair pricing and detailed explanations provided during consultations. Many reviews highlight the company's integrity and helpfulness, with staff going above and beyond to make clients feel at ease. Whether dealing with active termite problems or past infestations, Contra Costa Termite Control offers reliable service that emphasizes honesty and quality work. Overall, they are highly recommended for their prompt, professional, and honest approach to termite prevention and repair services.
Contra Costa Termite Control (CCTC) just finished a job that started small and continued to grow. We just bought a house, with some known minor rot. We brought in CCTC as a second opinion for the inspection that was done by the seller. CCTC confirmed that the original inspection was valid, and while CCTC's price was about the same as the other company, I liked Joe who came out for the inspection so we went with CCTC (it didn't hurt Joe is also is a parent to a pitty and made friends with mine). Kim, the person who runs the show, was very responsive and good to work with.
Both inspections had called out that we might find something in one area once we opened...read full review
If you're looking for personal service, experienced termite experts and advice you can trust, this is your place. They promptly sent Joe to conduct an inspection. His experience helped pinpoint the issue and he provided solid recommendations that saved me from taking unnecessary measures to fumigate our property. I greatly appreciate his honesty and highly recommend their services!
"Jerry's got nothing. Newman's got nothing. You're the only one I know who's got the good stuff, and I need it bad, baby, cause I feel like I got bugs crawling up my skin. Now you gotta help me out."-Cosmo Kramer, SeinfeldDa Scene: Like many recent reviewers, we were kinda freaked out by the appearance of some little black bugs (kinda like long ants) in a couple of areas INSIDE the house after the 1st rains of the season. In our case it was compounded by the fact that they appeared to be coming in through the ATTIC and dropping down; not coming up through the crawl space under the house. I found maybe a total of 20 of the little guys in 3 spots (kitchen counter under the range vent, guest bathroom under the skylight, and disturbingly; master bedroom under some recessed lighting, right on my pillow - Aaaaaaah!??!).After 20+ years in our home, it's the 1st occurrence so we were pretty concerned. After internet searches, image comparisons we determined subterranean termites and wanted them "taken care of".Da Work: Opened a YELP! Project and jobbed a quote out to several outfits with descriptions and images, wasn't happy with the 1st round of responses, did some more searching and added a few more manually. Contra Costa Termite Control's initial response stood out from the crowd. 1. Jen 1st took the time to explain the background of why this was happening (detailed in many other reviews, so I'll leave that out here) and to reassure us that we in the highest probability did NOT have an infestation; we would likely not see any more activity. She went on to suggest a wait and see approach before scheduling an unnecessary inspection.2. For piece of mind, I insisted that I'd like them to come out anyway to confirm her suspicions, it had been since we bought the house when we had the last inspection, so I thought why not?3. Joe came out and checked the crawl space only, explaining the odd source coming from the attic as during the initial "swarm" happening outside, a few of the little guys flew in through the attic vents and "went towards the light". He did find some other non-related/not urgent issues under our bathroom areas which we'll take care of in the spring. Quick & easy... parcheesy.Da Service: Can't sing their praises high enough. From start to finish this outfit is customer-focused, thoughtful and knowledgeable. They shared information freely and never pushed for services or action, only providing options. This can't be said of some of the other contractors who contacted us on the project... MANY were quick to push treatment options right off the bat. Great communications via YELP! then txt/sms, email invoicing and payment options like check, debit/credit card, Zelle or Venmo.Just a CLASS OPERATION all around - thanks for the help and use me as a reference anytime!