About JCPenney Optical
JCPenney Optical in Citrus Heights is highly praised for its exceptional service and friendly staff. Customers highlight the professionalism and kindness of employees, especially mentioning Linda and Maria, who make patients feel like family. The staff goes above and beyond to provide personalized care, answering questions thoroughly and explaining options clearly. Visitors appreciate that there is no pressure to spend beyond their budget, with flexible choices available, including affordable deals like the 2 for $69 glasses offer. The office is described as clean and welcoming, creating a comfortable environment for eye exams and selecting glasses. Maria is particularly noted for making the experience enjoyable and for her patience in helping customers find the perfect frames. The business offers a variety of options, from sensible, no-frills frames to more fashionable styles, all at reasonable prices. Overall, customers feel grateful for the outstanding service and highly recommend JCPenney Optical for their professionalism, care, and quality offerings.
I have been going to JCPenney Optical in Citrus Heights for years now, and the service I receive there is exceptional! Linda and Maria are the nicest and most professional ladies, and they make each patient feel like family. I highly recommend JCPenney Optical to everyone! Thank you for the outstanding level of service you provide!
Absolutely phenomenal service. Linda is a rockstar. Anyone who has the opportunity to encounter her service at this facility is truly blessed. It’s wonderful to find a business where the employees will go above and beyond to serve. And she always does.
I went in yesterday for an eye exam since my vision has deteriorated a lot in the last few years. I had been putting it off and struggling because I was honestly overwhelmed by having to deal with it. The office was so clean and the staff was wonderful, epecially Maria. She actually made the experience fun and went above and beyond to answer all my questions and explain my options. Not once did I feel pressured to spend beyond my budget, in fact they gave me options that didn't even require me getting glasses through them at this time. But I did decide to get glasses and there was an amazing 2 for $69 deal happening and Maria helped me try on like 30 pairs if glasses to find the ones I loved. And took her time explaining little things that i never knew about choosing glasses and how to avoid things that make wearing glasses a pain. I am forever grateful for them and so glad I chose to go here instead of one of the other choices. They have really excellent choices from their sensible, no frills options to pretty fancy frames. All while being very reasonable to your pocket. Thanx so much. :)