About Pack and Bianes Vision Care Optometry - Eastlake
Reviews for Pack and Bianes Vision Care Optometry - Eastlake
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 10AM - 6PM
Friday: 9AM - 6PM
Saturday: 8:30AM - 2PM
Sunday: Closed
Tips
by appointment only wheelchair accessible accepts credit cards private lot parking free wi-fi accepts insurance offers military discount gender-neutral restrooms bike parking
This a great place to get outstanding eye care. I have been a patient for 20 years and appreciate all of the doctors that have cared for me. The facility is modern and advanced. Dr. Pack and Dr. Bianes lead a great team.
The doctors are very nice and knowledgeable and they get me in and out of the appointment really fast but the front desk receptionist is very rude. Seems like she hates her job and she is unprofessional as she referred to me as “this girl”, even right after I had told her my name. I understand if she forgot my name as there is many patients but she could’ve referenced me as “the patient” instead of “this girl”. I had a question about one of the charges that was on my invoice and I went back in after my appointment to ask if I could speak to someone. The same receptionist left to grab someone to help me and when she was explaining the situation to the doctor,...read full review
Special shoutout to Yvette! I was in need of contacts prior to leaving for vacation and she provided exceptional customer service every step of the way! Thank you!