Concentra Urgent Care

Concentra Urgent Care is known for its friendly and professional staff who make patients feel comfortable and respected. Many reviews highlight the quick service once in the back and the attentiveness of the team. Patients appreciate the efficient and welcoming atmosphere, with staff being courteous and attentive. Some have experienced long wait times, and the calling process by first name only can be confusing, especially for common names. Suggestions include handing out numbers in chronological order to improve clarity. The clinic is flexible with scheduling and accommodating, making it a supportive environment for various medical examinations and drug screenings. For example, a patient needing a urine drug screen for work on a Saturday was in and out quickly, with staff being friendly and accommodating, which led to a highly positive experience.