About Concentra Urgent Care
Concentra Urgent Care is known for its friendly and professional staff who make patients feel comfortable and respected. Many reviews highlight the quick service once in the back and the attentiveness of the team. Patients appreciate the efficient and welcoming atmosphere, with staff being courteous and attentive. Some have experienced long wait times, and the calling process by first name only can be confusing, especially for common names. Suggestions include handing out numbers in chronological order to improve clarity. The clinic is flexible with scheduling and accommodating, making it a supportive environment for various medical examinations and drug screenings. For example, a patient needing a urine drug screen for work on a Saturday was in and out quickly, with staff being friendly and accommodating, which led to a highly positive experience.
Not sure why this place doesn't have 5 stars. I came here for a physical, drug, and TB test for work. The process was quick and painless. I came in, got tested, and left under 1hr. And TB test follow up was 10 to 15 minutes.
Front desk staff were so helpful, kind, and pleasant to speak with. Most importantly every step of the way each staff member was completely professional. Not to mention one of the front desk staff speaks at least 3 languages, from what I could hear. Impressive. I would consider coming back here if needed.
First time at this facility. I was very impressed with how wonderfully I was greeted with the front desk. When I was called back , my attending nurse was amazingly helpful and informative of all my questions. She has an awesome attitude ! Shorty after the attending physician entered and he was great and made my appointment a breeze. I most definitely recommend this facility.
Great service was quick great staff great assistance easy quick in and out thanks 👌🏽