El Proyecto Del Barrio

Nov 2023

I only gave them 1 star because no stars is not an option. The only reason I still kept coming back was because Dr. Asanovah. Other than that everyone there is unprofessional they have no sense of customer/patient service. Everytime I would go front desk girls were super rude and for some reason there's never appointments available which is ridiculous so I always end up taking my kids to the ER or urgent care. Just came to another clinic transferring all their medical records right now!

Nov 2023

This doctors front office girl Gisselle left me a voicemail but she speaks as loud as a mouse. Can’t understand half the word she said im Not a client or patient here don’t have an appointment im not Juan. So Juan I’m Sorry you showed up for your appointment and the doctor isn’t there today the front office girl called the wrong number. She should be required to take a course on public speaking. And taught how to dial a phone correctly.

Oct 2023

The doctors are great, but the front desk staff are ridiculously unprofessional.They don’t care if you have to wait for a long time, they treated my wife with disregard. Very uncommunicative, no one is coordinating the assistance to patients. Some of the front desk staff members acted like if they were the actual doctors giving out the recommendations without confirming the information they provided, it is clear the lack of training. When I asked for a supervisor’s name, they did not provide it, and when a supervisor by the last name of Mr. Bravo finally got involved in my situation, he was more concerned about covering the employees back than trying to investigate...read full review