About Ed & Ed Brothers
Reviews for Ed & Ed Brothers
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ed & Ed Brothers provides top-rated customer service and high-quality workmanship for HVAC systems. Clients consistently praise the company's fair pricing, skilled technicians, and excellent customer service. The company is well-known for its punctuality and professionalism. Installations are completed efficiently with minimal disturbance to homeowners. Recent reviews highlight the Ed brothers as consummate professionals and experts in their craft. They are recognized for helping clients get the specific HVAC systems they desire, such as ductless split units with fully zoned systems. Customers have noted the efficiency and care taken by the installation crew, who dress professionally and minimize disruption during the job. They use protective materials to safeguard homes and ensure everything is cleaned up at the end of each day. Ed & Ed Brothers is also commended for its helpful office staff, particularly the office manager, who makes scheduling easy and keeps clients informed about appointments. Clients appreciate the quick response times for questions and the support provided throughout the process. Even in challenging situations, such as warranty issues, the company demonstrates reliable and professional service. They work diligently to find solutions that are fair to clients, ensuring a positive experience. Overall, Ed & Ed Brothers is viewed as a trustworthy choice for HVAC services, making home upgrades a smooth and satisfying process.
The Ed brothers helped me finally get setup with the HVAC I have been trying to get for over 20 years. They are consummate professionals, experts in their craft and cost effective. They are the only HVAC company I can or would ever recommend. TLDR: I knew I wanted a specific kind of system, with ductless split units and fully zoned system throughout the house, with air handlers that would fit between existing ceiling studs in each of my rooms. 20 years ago the HVAC installer that tried to install a zone system when I was remodeling completely botched the job, costing me constant maintenance issues and expenses over the years. They installed a poorly designed system I could never get to function properly, and it was expensive to operate. I had over a dozen different companies come out to quote my job, and most either ghosted me, or tried to bait and switch me to another kind of HVAC when I explained what I wanted. I actually found Ed & Ed Bros. from a manufacturer's website, who sold the kind of units I wanted (Mitsubishi). The fact that they were located so close to me with offices in Burbank and Glendale was an extra bonus. When Ed came out he was very understanding of my concerns, and what I wanted. He worked up a quote for a system that covered all my needs, and was considerably less expensive that I was expecting to pay. His company even helped me get an 18 months same as cash deal on most of the cost of the units. The other Ed brother, that runs the production crew came out a few weeks later, and brought a crew of about 8 guys, all professionally dressed and uniformed in branded clothing. They were meticulous in making sure they caused as little impact on me as possible. They laid down protective tarps and other materials to protect my hardwood floors, and kept the dust to a minimum. At the end of each day they went around and made sure everything was cleaned up and vacuumed. It was clear to me, a layman, that these folks all really knew their job, and they delivered well. The job was fully inspected, and when the inspector came out all was approved right off the bat. It was clear this company had worked with the Burbank inspector and had a great working relationship. This job was completed just before the worst heat of the summer, and it delivered flawlessly, keeping me cool as a cucumber all summer long. They also are great in continued support. I had one unit that was making a mechanical sound that didn't seem right. I called and left a message in the evening, and Ed came out the next morning to check it out. He tried a few things with that unit, but, while it cooled perfectly, it was still noisy. So they got a replacement unit in and came out and replaced that one air handler, fixing the problem completely. This was all under warranty, and didn't cost me a dime. It was also done very rapidly, all told, even getting in a replacement unit, in just a couple days. Probably one of the best things I can call out is Ed (who ran the crew) being very OCD about making sure everything was perfect. I usually get called out by my friends for my own OCD, but I have a kindred spirit in Ed. He wanted the job to be perfect...and it was. I also want to point out how helpful the office manager and scheduler were as well. They helped make sure I had all the details I wanted and that the quote info was perfect. They were also very responsive if I had a question, and they called and texted me when the technicians were scheduled to come out. They helped me navigate the applications with the bank that provided the 18 months same as cash funding and kept that on track. The whole team at Ed & Ed Brothers is not just 5 star perfect, they are all Rock Stars!
Ed&Ed Brothers is excellent. I have done many projects with them and the end result is always outstanding. Ano the office manager is an absolute gem. She makes scheduling a breeze. The team shows up on time and gets the job done. I absolutely love this company and have recommended them many times to friends and family. Highly highly recommend!
Ed&Ed Brothers is excellent. I have done many projects with them and the end result is always outstanding. Ano the office manager is an absolute gem. She makes scheduling a breeze. The team shows up on time and gets the job done. I absolutely love this company and have recommended them many times to friends and family. Highly highly recommend!