About Benjamin Family Plumbing
Reviews for Benjamin Family Plumbing
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Benjamin Family Plumbing is a highly regarded plumbing service known for its professionalism, skill, and efficient communication. Customers have praised the office team for being polite and easy to work with, as well as for providing timely updates, including photos of the plumbers before their arrival. The team has a strong reputation for handling various plumbing issues, from installing new fixtures like sinks and shower valves to emergency repairs on main water supply valves and drain blockages. Plumbers like Santiago and Jerome have been commended for their expertise, respectfulness, and clear explanations of the work being done. They ensure that customers understand the repair plans and pricing upfront, preventing any unexpected charges. Reviews highlight the quality of workmanship, attention to detail, and the ability to work in challenging conditions, such as tight crawl spaces and older plumbing systems. Overall, Benjamin Family Plumbing is noted for its reasonable pricing, including discounts for seniors, and a commitment to customer satisfaction. With a track record of quick responses and effective solutions, they have earned the trust of homeowners in Beverly Hills and are highly recommended for both small and large plumbing jobs. Customers express confidence in returning for future plumbing needs, making them a go-to choice for reliable plumbing services.
I had a ceiling water leak during the holiday and called for plumbing service. I was given a Monday morning appointment window, and Santiago called ahead and arrived shortly after 10:00 a.m. After I showed him the water stain in the ceiling, he quickly recognized what the plumbing issue might be. He then checked the upstairs bathroom and pointed out the likely source of the leak. What I appreciated most was his honesty. He could have pushed costly plumbing repairs, but instead he explained a few simple DIY options that might solve the problem first. That kind of straightforward advice is hard to find. Santiago was professional, knowledgeable, and easy to talk to, and...read full review
We couldn t be more pleased with the fast response and quality plumbing service we received from Benjamin Family Plumbing. jerome and his assistant arrived on time, were professional, and quickly tracked down the source of our leak with a thorough inspection. jerome clearly explained the plumbing issue, went over several repair options and price levels, and helped us choose the best fix for our budget without any pressure. The repair work was excellent, clean, and well organized, and the leak was fully fixed in less than 24 hours from the time we first noticed the problem and called. We also appreciated how carefully they checked the affected area, answered all our questions,...read full review
Benjamin Family Plumbing installed a new sink, a new shower valve, and a shower drain, removed the old water softener, and relocated the water heater. The office team was polite, professional, and easy to work with. Right after I booked the appointment, I got an email with a photo of my plumber, which made the whole process feel organized and professional. On the day of service, I also received a call and a text with an update that the plumber was on the way. Santiago arrived on time, looked over the plumbing work carefully, and completed everything on my list. He took time to ask what I wanted, explained the best way to handle each part of the job, and made sure I understood...read full review