About Benjamin Family Plumbing
Reviews for Benjamin Family Plumbing
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Benjamin Family Plumbing is a highly regarded plumbing service known for its professionalism, skill, and efficient communication. Customers have praised the office team for being polite and easy to work with, as well as for providing timely updates, including photos of the plumbers before their arrival. The team has a strong reputation for handling various plumbing issues, from installing new fixtures like sinks and shower valves to emergency repairs on main water supply valves and drain blockages. Plumbers like Santiago and Jerome have been commended for their expertise, respectfulness, and clear explanations of the work being done. They ensure that customers understand the repair plans and pricing upfront, preventing any unexpected charges. Reviews highlight the quality of workmanship, attention to detail, and the ability to work in challenging conditions, such as tight crawl spaces and older plumbing systems. Overall, Benjamin Family Plumbing is noted for its reasonable pricing, including discounts for seniors, and a commitment to customer satisfaction. With a track record of quick responses and effective solutions, they have earned the trust of homeowners in Beverly Hills and are highly recommended for both small and large plumbing jobs. Customers express confidence in returning for future plumbing needs, making them a go-to choice for reliable plumbing services.
Benjamin Family Plumbing installed a new sink, a new shower valve, and a shower drain, removed the old water softener, and relocated the water heater. The office team was polite, professional, and easy to work with. Right after I booked the appointment, I got an email with a photo of my plumber, which made the whole process feel organized and professional. On the day of service, I also received a call and a text with an update that the plumber was on the way. Santiago arrived on time, looked over the plumbing work carefully, and completed everything on my list. He took time to ask what I wanted, explained the best way to handle each part of the job, and made sure I understood...read full review
I called Benjamin Family Plumbing on a Sunday evening around 7 pm about a broken main water supply valve at my house. Jerome called back quickly, let me know he was finishing another plumbing job, and then headed over sooner than expected. He arrived earlier than the estimated time, was professional and easy to talk with, and got right to the valve repair. The work was finished within the time he explained, and everything was handled smoothly. He showed strong plumbing knowledge, explained the repair in simple terms, and made sure the water service was working properly before leaving. The emergency service price was very fair, especially with how expensive things are...read full review
We had owned our home for several years without any plumbing problems, so it was a shock to suddenly find standing water and signs of a drain backup around the property. After checking the yard and noticing more water near the outside drain line, we knew it was time to call Benjamin Family Plumbing. Jerome arrived quickly, found the blockage in the outdoor drain, and cleared it fast. The water started draining properly again and everything got back to normal much sooner than we expected. He was professional, efficient, knowledgeable, and made a stressful plumbing issue feel much easier to deal with. We really appreciated the quick response, clear communication, and quality...read full review