About Warby Parker Fourth St.
Warby Parker Fourth St. offers a wide selection of high-quality prescription glasses starting at $95, as well as sunglasses, progressives, and contact lenses, including their own brand, Scout. Customers can expect friendly advisors and experienced optometrists who are dedicated to helping them find the perfect pair. The staff is knowledgeable and attentive, providing a positive buying experience. Many reviews mention the friendly and fast service, with staff making the process easy and enjoyable. Some customers have experienced issues with glasses, but Warby Parker has been thorough in resolving problems through additional eye exams, lens remakes, and follow-up visits. However, the post-selling experience may involve longer wait times for adjustments, as there is only one optician at this location. Overall, the store is known for professional service and a customer-focused approach.
I have been a Warby Parker customer for years for both reading glasses and dark glasses. Recently an issue arose over new readers that had a prescription glitch following the eye exam. Warby Parker provided AT NO COST a second eye exam, two remakes of the lenses, and another follow up with the Optician to ensure that the glasses were perfect for my needs. One Customer Representative, Fay, did forensic analysis to diagnose and correct measurement discrepancies and lens composition to ensure that my glasses were absolutely 100% right for my reading and comfort. Warby Parker does business the old fashioned way: thoroughly professional from start to finish.
Wonderful fast walk in service. I asked the ladies name and I forgot it but she was so friendly and fast. I had ran out of my contacts I had my prescription with me and she made it super easy thank you!
I had a fabulous experience. The young sales woman was incredible. She sized up my face and gave me a tray of frames for smaller faces. She picked up a frame and had me try it on, and it was perfect. I ended up buying that frame after trying on several others.
It was fun and very easy.