About Rehabilitation Program: Sutter Alta Bates Summit Medical Center
Rehabilitation Program: Sutter Alta Bates Summit Medical Center provides high-quality care to its patients. The medical staff is compassionate, empathetic, and highly trained, making them stand out in their field. Nurses like Alex, Katelyn, and Anthony show exceptional support and motivation, making patients feel at ease throughout their stay. The hospital's ability to handle busy situations is impressive, as seen in the ER, where staff remained focused on providing quality care despite the overwhelming number of patients. The medical team is skilled in making accurate diagnoses and offering timely treatment, as evident in the cases of patients who received prompt care and were discharged or sent home with necessary medications. Overall, the hospital's dedication to its patients and its covenantal values makes it a trustworthy and reliable choice for those seeking medical care.
Was held on line for 1 hour!! Then the office said they are not taking out of state doctor's order! That's absurd! California does not have such a law and injury happened during a winter break out of state! I told them my insurance will make you whole but they insist on this policy. Was transferred to a manager but was hung up!! Not recommend this horrible service to anybody.
Emergency workers were extremely unprofessional. I arrived at 9 am and there were just 5-6 patients at that time, but I left at 2 pm because they still were not able to do a CT scan or run any tests. Nor could the nurses in the emergency room front desk be able to give me any information such as if it would take another 1 or 2 hours. I paid my co-payment and basically, they did not perform any services. They told me I could have a serious brain injury if I left, but after spending the whole day there and not knowing when they would see me, I just felt I had to go someplace else. Not only was the doctor not able to give me any support but none of the nurses were able to provide any information. They just simply don't care about patients and I don't think a single person there cared about my health. Also, the security guards needed training because the entire time I was waiting I had to hear their inappropriate conversations that sounded something like you would hear in a jail, not a hospital.
I had my baby May 30th 2024 and let me start with saying thank you to all the nurses, Alex a nurse who was pregnant when caring for me and Katelyn caring for me postpartum. I went in for a induction which took almost 2 days for my baby to come since i had a previous caesarean section i was giving up on my VBAC this time around because the pain was unbearable but Alex talked me through it and pushed me to try and have my vaginal birth and so i did. All the nurses were supportive and kept me motivated. Would do it again at Alta Bates ! Give the nurses a raise they deserve it