Kaiser Permanente: Menda Arlena MD

Kaiser Permanente's Ming facility is known for its cleanliness, beauty, and convenient location. Check-in is easy and can be done through self-service kiosks, text messages, or in person. The lab and radiology departments provide quality service. Patients appreciate the affable and professional providers, including the primary doctors who explain medical issues in detail and ask about any concerns. The app is helpful and convenient for booking appointments, which usually have short wait times. Customers have noted positive experiences with the staff's customer service. Despite some comments about workers' attitudes, appointments are generally handled efficiently and effectively, creating a positive and pleasant experience for most patients.