About Floor & Decor
Reviews for Floor & Decor
Write a reviewHours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 8AM - 7PM
Sunday: 10AM - 6PM
Tips
has installation services
Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. Customers will find a wide range of quality, in-stock flooring, and installation products to fit any project needs. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. They offer free design services, and for professionals, they have a dedicated PRO services team. Customers praise the store's great inventory and excellent customer service. One reviewer mentioned how easy it was to find what was needed for their bathroom renovation, highlighting the fantastic prices and knowledgeable staff. They successfully purchased floor tiles and wall tiles within their budget. Another customer noted the excellent customer service provided by Tony, stating they would likely return because of their positive experience. Pro Manager Walter also received appreciation for his help with a large engineering hardwood purchase, while Supervisor Eddie made the loading process quick and easy. Overall, the store is recognized for its helpful and informative staff, making it a go-to place for flooring needs.
I love this place. I’ll never look anywhere else for floor/tile needs, and I’ll recommend to anyone who needs this type of product.
Floor & Decor made my shopping and selection experience extremely pleasant. Everyone on the floor was always available for to help, and completely respectful when you were not ready. When you are ready, they are giving of their time answering questions, making recommendations, and are fully knowledgeable. They were quick and efficient in preparing my materials, packaging them for transport, and loading them onto the truck. Everything was secure for the 40 mile trip home on the freeway.
This place is the best in every...read full review
Huge thank you to Ali for her help. I cannot say enough good things about my experience with her. This is the kind of person that’s the foundation of a customer service team. She’s knowledgeable and GENUINELY cares about the customer experience. Tile is not my speciality so I needed a little more assistance than I’d like to admit but Ali was more than up for the challenge. If she is setting the tone for your team, you’re going to have some very happy customers. Note to upper management: give her the keys to the store already. She’s on her way up! Also thank you Carlos for your help as well!
Carlos not only pointed me in the direction, but escorted me down the aisle in search of the idea backsplash. Answering my question, listening to my wants, as well as educating me on the different materials and their benefits. I got my tile, next the quartz countertop.