About EYEXAM of California
EYEXAM of California is a trusted optometrist in Alameda, CA, offering thorough and professional eye care services. Patients appreciate the welcoming and efficient staff, including Dr. Ken Chen, who is known for being knowledgeable and patient. The eye exams are comprehensive, with a focus on patient-centered care. Many reviews highlight the staff's ability to answer questions and provide a great experience. While some patients have pointed out that the office is slightly outdated, the overall experience remains excellent. The team is willing to work with patients to find the best options for their needs, ensuring they receive the clearest vision possible. With a commitment to patient care and satisfaction, EYEXAM of California is a reliable choice for eye care needs in the Alameda area.
Dr Chen provided my mom an exceptional eye exam experience; he was thorough, patient, patient-centered, and knowledgeable. I also have to give a kudos to Brian and Mark, two members of Dr Chen’s team. They were both equally exceptional. Brian was kind, engaging and very patient as well. Just an overall great experience beyond what I expected.
i've been coming here for years. for this last visit, the wait time was reasonable. the staff were friendly, knowledgable, and helpful. dr. chen was thorough with the eye exam. the office is just a tad outdated.
One star deduction = Tremendously long wait time! I was there over 2 hours, and an hour + of that was just waiting. It would have been better if someone had communicated (“the doctor is running 30 minutes behind, in case you want to go do something useful “).
Once I was seen, the experience was great, from pre-check all the way through final lens selection. Thorough, helpful, good listening, answered questions, said clearly what would happen next and when.