About Sussex Insurance - Victoria - Uptown
Reviews for Sussex Insurance - Victoria - Uptown
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 9AM - 9PM
Sussex Insurance - Victoria - Uptown, located inside Walmart on Saanich Rd, offers auto, home, travel, business, marine, and recreational insurance. The staff is consistently praised for being friendly, professional, and helpful. Customers highlight the excellent customer service, with some describing their experiences as thorough, calm, and stress-free. New employees are also providing top-notch service, impressing clients with their knowledge and professionalism even after only a few months. One customer appreciated the staff member’s kindness and helpfulness despite noisy shopping cart sounds. Another reviewer shared that Tarun Arora was calm, quick, and efficient in helping to renew vehicle insurance after a postal strike caused delays. Overall, Sussex Insurance is known for its welcoming atmosphere, attentive staff, and quality service, making insurance processes smooth and pleasant for clients.
Tarun was extremely helpful and prompt. I was confused about a few policy points, he called ICBC on our behalf immediately and got clarity. I had to remove my license plates as well and Tarun had tools on hand, including pliers to remove a seized screw. I travel from Langford just to visit this location for the service. It is also easy to reach this location via phone compared to the Westshore branch. Tarun and his coworkers were all dressed smartly and seemed happy while they were working. Thanks again everyone!
Satnam is the guy if you're looking for auto insurance. He is so friendly and polite. He explained everything thoroughly. This was my first time getting insurance. Excellent customer service. 10/10 experience 🙌🏎
Super friendly, professional and informative staff. They are always a pleasure to deal with. I spoke with a new employee of only 3 months there today and she is already providing top notch service!