BCAA

Insurance Agency, Insurance

1644 Hillside Ave #115, Victoria, BC V8T 2C5

About BCAA

BCAA is a highly trusted organization in British Columbia, serving one in three BC households with a range of products and services. These include home, car, and travel insurance, Evo Car Share, roadside assistance, and auto repair at BCAA's Auto Service Centres across the province. BCAA has a long-standing commitment to road safety and community initiatives, such as the School Safety Patrol, Community Child Car Seat Program, and BCAA Play Here. One customer obtained an international driver's license and had their car insurance renewed during a single visit, appreciating the convenience of on-site photo services and the shorter-than-expected wait time. BCAA's roadside assistance was praised by another customer who experienced car trouble after 27 years of incident-free driving. The quick response time and kind demeanor of the tow truck driver were appreciated, along with the simplicity of using the BCAA membership card. The customer also noted the cost-effectiveness of BCAA compared to competitors for certain services. The reviewer highly recommends BCAA's vehicle support services for their ease of use, accuracy in pinpointing locations, and positive interactions with tow truck staff. In summary, BCAA is a reliable and commendable organization for its industry-leading products and services, commitment to road safety, and dedication to improving the lives of British Columbians.

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Reviews for BCAA

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  • Nov 2025

    I called and spoke to Terra I believe. I was looking into a quote for my rental property and she was amazing to deal with and made it very easy Thanks Terra? not sure i spelled it correctly

  • May 2025

    I am currently in the process of starting up a business which has led to many phone calls to many people. I Spoke to Shakiv on the phone and he was by far the easiest person i've dealt with. He was incredibly through, straight to the point, and insanely helpful, giving us exact figures instantly, helping us choose our plan. idk what that man makes but whatever it is not enough and he needs a raise. 10/10!

  • Mar 2025

    My visit to BCAA was for the purchase of travel insurance. The wait to see a rep was kinda long - between 20 and 30 minutes. However, all staff were friendly and there was plenty of seating. Insurance rep was knowledgeable and quick. Insurance rates were better than other quotes i received. They also gave me a discount because i was a new client. Very nice! I was pleased and would recommend getting a quote from BCAA for travel insurance.

Hours

Monday: 9:30AM - 5:30PM
Tuesday: 9:30AM - 5:30PM
Wednesday: 9:30AM - 5:30PM
Thursday: 9:30AM - 5:30PM
Friday: 9:30AM - 5:30PM
Saturday: 9:30AM - 5:30PM
Sunday: Closed