The Royal Oak Pet Clinic specializes in small animal medicine and surgery, providing excellent medical and surgical care for pets. The clinic is committed to keeping pets healthy and happy, with a focus on exemplary care from Dr. Chambers. Clients praise the staff for their attentive care, especially during aftercare for spayed and neutered rescue cats. Dr. Chambers is known for her knowledge, particularly with ferrets, and offers various options for pet care. The upgraded facility allows for comprehensive services, and the staff is always responsive, ensuring timely appointments for pets needing care. Many clients highly recommend Royal Oak Pet Clinic for their pet's needs.
Customers are very satisfied with the clinic's services. They appreciate the staff's diligence in caring for their sick pets, the fair prices, and the good bedside manner. The clinic is praised for its excellent organization, with clients noting the staff's responsiveness and ability to accommodate even non-regular patients. Customers who have brought their ferrets to the clinic, especially to see Dr. Chambers, express gratitude for the staff's supportive approach and their focus on the pets' health and well-being. The receptionists are always welcoming and helpful, and the facility is kept spotlessly clean, which impresses many visitors. The staff regularly go above and beyond to assist pet owners, whether they are clients or just buying pet food. Overall, the team’s caring and professional attitude makes Royal Oak Pet Clinic a trusted place for pet healthcare.
I have taken all my dogs to Dr. Chambers for so many years I have lost count. The dogs have had everything under the sun from emergencies, surgeries, annual routine check ups, etc. The caring communication and treatment of my pets is commendable. The vets and staff at Royal Oak Pet Clinic are the best! Do not hesitate to take your pets to this extremely knowledgeable, kind and caring vet clinic.
First time client as our normal vet closed (Eagle Rise). Brought our Golden in for his annual checkup and the staff was terrific. He was anxious but after lots of treats and attention - he was settling in.
They are on the ball:
1. Called immediately after making the initial appointment to check on what is needed and get electronic pet history transferred.
2. Has an app where all appointments, medication and upcoming vaccinations are listed + reminders.
3. Texted prior to appointment to gather needed information and any concerns.
4. Called the day before appointment.
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We had recently moved to the area and didn't need veterinary services as our dog had a clean bill of health before the move. We came to Royal Oak Pet Clinic at the 11th hour- our beloved family dog, our soul dog, had stopped eating. The team heard our plea and we felt prioritized as they scheduled us in as quickly as they could; even contacting our previous vet from the USA for a records review.
Dr. Foley calmly, professionally and comfortably shared with us the likely news of cancer. He patiently guided us through options, which led us to an oncology consultation and later chemotherapy.
For the next 6 months,… read full review
4478 W Saanich Rd #101, Victoria, BC V8Z 3E9
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